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User Manual UTC-115/120 15.6”/21.5” Ubiquitous Touch Computer Copyright The documentation and the software included with this product are copyrighted 2021 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. also reserves the right to improve the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. The information provided in this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements on the rights of third parties that may result from its use. Acknowledgments Award is a trademark of Award Software International, Inc. AMD is a trademark of Advanced Micro Devices. Corning Gorilla is a trademark of Corning Inc. Intel, Atom, Celeron, and Core are trademarks of Intel Corp. IBM, PC/AT, PS/2, and VGA are trademarks of International Business Machines Corporation. Microsoft Windows is a registered trademark of Microsoft Corp. RTL is a trademark of Realtek Semiconductor Co., Ltd. All other product names or trademarks are properties of their respective owners. For more information about this or other Advantech products, visit our website at http://www.advantech.com. For technical support and customer service, visit our support website at http://support.advantech.com. This manual is applicable to UTC-115/120. Contact Information Manufacturer Advantech Co., Ltd. No.1, Alley 20, Lane 26, Rueiguang Road, Neihu District, Taipei, Taiwan 114, R.O.C. Tel: (02) 2792-7818 EU Distributor Advantech Europe GmbH Kolberger Straß e 7 D-40599 Düsseldorf, Germany Tel: 49-211-97477350 Fax: 49-211-97477300 UTC-100 User Manual Part No. 2008C10000 Edition 2 Printed in Taiwan June 2021 ii Product Warranty (2 years) Advantech warrants the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products that have been repaired or altered by persons other than repair personnel authorized by Advantech, or products that have been subject to misuse, abuse, accident, or improper installation. Advantech assumes no liability under the terms of this warranty as a consequence of such events. Because of Advantech’s high quality-control standards and rigorous testing, most customers never need to use our repair service. However, if an Advantech product is defective, it will be repaired or replaced free of charge during the warranty period. For out-of-warranty repairs, customers will be billed according to the cost of replacement materials, service time, and freight. Please consult your dealer for more details. If you believe your product is defective, follow the steps outlined below. 1. Collect all the information about the problem encountered (for example, CPU speed, Advantech products used, other hardware and software, etc.). Note anything abnormal and list any messages displayed on screen when the problem occurs. 2. Call your dealer and describe the problem. Please have your manual, product, and any helpful information readily available. 3. If your product is diagnosed as defective, obtain a return merchandise authorization (RMA) number from your dealer. This allows us to process your return more quickly. 4. Carefully pack the defective product, a completed Repair and Replacement Order card, and a proof of purchase date (such as a photocopy of your sales receipt) into a shippable container. Products returned without a proof of purchase date are not eligible for warranty service. 5. Write the RMA number visibly on the outside of the package, and ship the package prepaid to your dealer. Declaration of Conformity FCC Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in such cases users are required to correct the interference at their own expense. Warning! Any modifications to this device that are not approved by the relevant standards authority may void the authority granted to the user by the FCC to operate this equipment. iii UTC-100 User Manual Technical Support and Assistance 1. 2. Visit the Advantech website at http://support.advantech.com to obtain the latest product information. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before calling:  Product name and serial number  Description of your peripheral attachments  Description of your software (operating system, version, application software, etc.)  A complete description of the problem  The exact wording of any error messages Warnings, Cautions, and Notes Warning! Batteries are at risk of exploding if incorrectly installed. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Warning! The rated input voltage is 12V/5A for UTC-115G, and 12V/7A for UTC120G and UTC-115/120H. Use a 3V/195mA lithium battery. Packing: The unit should be carried with both hands and handled with care. Maintenance: Use only approved products or a dry applicator to clean and maintain the surfaces. CompactFlash: Turn off the system power before inserting or removing the CompactFlash storage card. Packing List Before beginning installation, check that the following items have been included with the product:  1 x UTC-115/120 unit  Accessories for UTC-115/120 – DC 12V/5A 60W adapter (UTC-115G) – DC 12V/7A 84W adapter (UTC-120G; UTC-115/120H) If any of the above items are missing or damaged, contact your distributor or sales representative immediately. UTC-100 User Manual iv Safety Instructions 1. 2. 3. Read these safety instructions carefully. Retain this user manual for future reference. Disconnect this equipment from all power outlets before cleaning. Use only a damp cloth to clean. Do not use liquid or spray detergents. 4. For pluggable equipment, the power outlet socket must be located near the equipment and easily accessible. 5. Protect this equipment from humidity. 6. Place this equipment on a reliable surface during installation. Dropping or letting the device fall may cause damage. 7. The openings on the enclosure are for air convection. Protect the equipment from overheating. Do not cover the openings. 8. Ensure that the voltage of the power source is correct before connecting the equipment to the power outlet. 9. Position the power cord away from high-traffic areas. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If unused for a long time, disconnect the equipment from the power source to avoid damage from transient overvoltage. 12. Never pour liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. 14. If one of the following situations occurs, have the equipment checked by service personnel:  The power cord or plug is damaged.  Liquid has penetrated the equipment.  The equipment has been exposed to moisture.  The equipment is malfunctioning, or does not operate according to the user manual.  The equipment has been dropped and damaged.  The equipment shows obvious signs of breakage. 15. Do not place the equipment in an environment with a storage temperature of below -20 °C (-4 °F) or above 60 °C (140 °F) as this may cause damage. The equipment should be kept in a controlled environment. 16. Caution: Batteries are at risk of exploding if incorrectly installed. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. 17. Use only the recommended mounting apparatus to avoid damaging the device due to a fall. 18. In accordance with the IEC 704-1:1982 specifications, the sound pressure level at the operator’s position does not exceed 70 dB (A). DISCLAIMER: These instructions are provided according to IEC 704-1 standards. Advantech disclaims all responsibility for the accuracy of any statements contained herein. Warning! Because of the risk of electric shock, do not remove the equipment cover during operation or when connected to a power outlet. v UTC-100 User Manual Caution! To avoid short circuits and otherwise damaging the device, do not allow fluids to come in contact with the device. If fluids are accidentally spilled on the equipment, remove the affected unit from service as soon as possible. Then contact qualified service personnel to verify that staff safety has not been compromised. If the computer clock is unable to maintain accurate time or the BIOS configuration resets to the default settings, check the battery. Caution! Do not replace the battery yourself. Contact a qualified technician or your retailer. The computer is equipped with a battery-powered real-time clock circuit. UTC-100 User Manual vi Contents Chapter 1 General Information ............................ 1 1.1 1.2 Introduction ................................................................................................ 2 Specifications ............................................................................................ 2 1.2.1 UTC-115/120G .............................................................................. 2 1.2.2 UTC-115/120H .............................................................................. 3 Dimensions ................................................................................................ 3 1.3.1 UTC-115 ........................................................................................ 3 1.3.2 UTC-120G ..................................................................................... 4 1.3.3 UTC-120H ..................................................................................... 4 1.3 Chapter 2 System Setup ...................................... 5 2.1 Quick Tour ................................................................................................. 6 2.1.1 Front View ..................................................................................... 6 Figure 2.1 UTC-115/120 with Glass Panel and PCAP Touch ..... 6 2.1.2 Rear View ...................................................................................... 6 I/O Ports .................................................................................................... 7 2.2.1 UTC-115/120 (Right Side) ............................................................. 7 2.2.2 UTC-115/120 (Left Side) ............................................................... 7 Setup Procedures ...................................................................................... 8 2.3.1 System Power On ......................................................................... 8 2.3.2 BIOS Setup ................................................................................... 8 2.3.3 Software Installation ...................................................................... 8 2.3.4 Driver Installation .......................................................................... 8 2.2 2.3 Chapter 3 Hardware Installation .......................... 9 3.1 3.2 3.3 3.4 3.5 Introduction .............................................................................................. 10 Remove the Side Rear Covers ................................................................ 10 Replace the Side Rear Covers ................................................................ 11 SATA SSD Installation ............................................................................ 12 Memory Module Installation..................................................................... 13 Appendix A UTC Peripherals ................................ 14 A.1 UTC-100P-B**E (2D Barcode Scanner) ................................................... 15 A.1.1 Specifications .............................................................................. 15 A.1.2 Packing list ................................................................................. 15 A.1.3 Ordering information .................................................................. 15 UTC-100P-M**E (MSR ) ........................................................................... 16 A.2.1 Specifications .............................................................................. 16 A.2.2 Packing list ................................................................................. 16 A.2.3 Ordering information .................................................................. 16 UTC-100P-C**E (5M Camera ) ................................................................ 17 A.3.1 Specifications .............................................................................. 17 A.3.2 Packing list ................................................................................. 17 A.3.3 Ordering information .................................................................. 17 UTC-100P-S**E (RFID) ............................................................................ 18 A.4.1 Specifications .............................................................................. 18 A.4.2 Packing list ................................................................................. 18 A.4.3 Ordering information .................................................................. 18 A.2 A.3 A.4 UTC-100 User Manual vii A.5 A.6 UTC-100P-S**E (Smart Card Reader) ..................................................... 19 A.5.1 Specifications .............................................................................. 19 A.5.2 Packing list ................................................................................. 19 A.5.3 Ordering information .................................................................. 19 UTC-100P-L**E (LED Light BAR) ............................................................ 20 A.6.1 Specifications .............................................................................. 20 A.6.2 Packing list ................................................................................. 20 A.6.3 Ordering information .................................................................. 20 UTC-100 User Manual vii i UTC-100 User Manual viii Chapter 1 General Information 1.1 Introduction Advantech's UTC-100 series comprises 15.6” and 21.5” fanless, low-power, all-in- one touch panel computers that can be deployed as control room computing devices, production line signage displays, showroom interactive signage, self-service kiosks, and public service terminals to support diverse retail, hospitality, healthcare, education, entertainment, and information processing applications. Featuring a protective enclosure, advanced touchscreen technology, wireless capabilities, and multiple I/O, UTC-100 series devices deliver high-performance computing and can be integrated with a wide range of optional peripherals and accessories according to specific application requirements. 1.2 Specifications 1.2.1 UTC-115/120G Product UTC-115 15.6” ubiquitous touch computer UTC-115G UTC-120 21.5” ubiquitous touch computer UTC-120G Intel® Pentium® N4200 Intel® Pentium® N4200 SSD 2MB 1 x 204-pin SODIMM DDR3L 1600 MHz (up to 8 GB) 1 x M.2 2242 SSD 2MB 1 x 204-pin SODIMM DDR3L 1600 MHz (up to 8 GB) 1 x M.2 2242 SSD Size 15.6” HD (FHD optional) 21.5” FHD Resolution 1366 x 768 (1920 x 1080) 1920 x 1080 Description Model CPU System Cache Memory Display Touch I/O Network OS Support UTC-100 User Manual Type Projected capacitive 4 x USB 3.0 USB 2 x USB 3.0 (optional) 2 x RS-232 COM COM (COM2 RS-232/422/485) 1 x M.2 Key 2230 Bus Expansion 1 x M.2 Key 2242 2 x Gigabit Ethernet LAN (1 with PoE) Windows 10 IoT, Linux, Android 10 2 Projected capacitive 4 x USB 3.0 2 x USB 3.0 (optional) 2 x RS-232 COM (COM2 RS-232/422/485) 1 x M.2 Key 2230 1 x M.2 Key 2242 2 x Gigabit Ethernet Windows 10 IoT, Linux, Android 10 UTC-115 UTC-120 Description 15.6” ubiquitous touch computer 21.5” ubiquitous touch computer Model UTC-115H UTC-120H Intel®Core™ i5-8365UE ® Intel Core™ i3-8145UE Intel®Core™ i5-8365UE Intel®Core™ i3-8145UE 2 MB 1 x 260-pin SODIMM DDR4 2400 MT/s (up to 16 GB) 2 MB 1 x 260-pin SODIMM DDR4 2400 MT/s (up to 16 GB) SSD 1 x M.2 2242 SSD 1 x M.2 2242 SSD Size 15.6” HD (FHD optional) 21.5” FHD Resolution 1366 x 768 (HD) 1920 x 1080 (FHD) 1920 x 1080 Type Projected capacitive Projected capacitive 4 x USB 3.0 2 x USB 3.0 (optional) 2 x RS-232 COM (COM2 RS-232/422/485) 4 x USB 3.0 2 x USB 3.0 (optional) 2 x RS-232 COM (COM2 RS-232/422/485) 1 x M.2 Key 2230 1 x M.2 Key 2242 2 x Gigabit Ethernet 1 x M.2 Key 2230 1 x M.2 Key 2242 2 x Gigabit Ethernet CPU System Cache Memory Display Touch USB I/O COM Bus Expansion Network LAN OS Support 1.3 Windows 10 IoT Enterprise (64 Windows 10 IoT Enterprise (64 bit), Linux bit), Linux Dimensions 1.3.1 UTC-115 3 General Information Product Chapter 1 1.2.2 UTC-115/120H 1.3.2 UTC-120G 1.3.3 UTC-120H UTC-100 User Manual 4 Chapter System Setup 2 2.1 Quick Tour Before setting up the device, take a moment to familiarize yourself with the connector locations and functions, as shown in the images below. 2.1.1 Front View Figure 2.1 UTC-115/120 with Glass Panel and PCAP Touch 2.1.2 Rear View Note! UTC-100 User Manual For mounting, use only a VESA-compatible floor, stand. 6 I/O Ports Chapter 2 2.2 2.2.1 UTC-115/120 (Right Side) System Setup 2.2.2 UTC-115/120 (Left Side) 7 UTC-100 User Manual 2.3 Setup Procedures 2.3.1 System Power On 1. 2. 3. Connect the device to the (12V/5A or 12V/7A) power adapter provided in the shipment. Hold the power cord by the plugs ends only. Refer to Section 2.2 for the location of the DC power input and power switch. Press the power switch to activate the system. 2.3.2 BIOS Setup In most cases, the system setup and configuration will be completed by the vendor or system integrator prior to delivery. However, users may still need to access the BIOS setup utility to adjust the system configuration settings, such as the date/time or hard drive type. The setup utility is stored in read-only memory (ROM) and can be accessed following a system reset or by pressing the key after powering on the computer. The settings configured in the BIOS setup utility are recorded in CMOS RAM memory, which is backed up by a battery to ensure the settings are retained after the system is powered off. When booting up, the system compares the settings stored in CMOS RAM with the POST self-test results. If a discrepancy is found, an error message is displayed on screen and users are prompted to run the setup pro- gram. 2.3.3 Software Installation Recent releases of operating systems from major vendors include setup programs that load automatically and guide users through hard disk preparation and operating system installation. Some distributors and system integrators may have already installed software prior to shipping the product. Note! Before software or driver installation, the system must be equipped with additional storage that must be purchased separately. 2.3.4 Driver Installation After installing the system software, users can setup the Ethernet, XGA, audio, and touchscreen functions. Note! The relevant drivers and utilities are subject to change without notice. Download the latest drivers for the UTC-100 series products from the Advantech website at http://support.advantech.com or contact our application engineers for further assistance. UTC-100 User Manual 8 Chapter 3 Hardware Installation 3.1 Introduction The UTC-100 series devices are PC-based computers housed in an aluminum enclosure. To perform system maintenance or hardware upgrades, such as installing an SSD, DRAM simply remove the rear cover of the device. Warning! Only remove the rear cover after verifying that there is no power flowing within the device. The device should be switched off and the power cord unplugged before opening the device enclosure. 3.2 Remove the Side Rear Covers 1. After turning the power off and disconnecting all cables, place the UTC-100 series computer face-down on a soft, flat surface. 2. Remove the I/O cover first. 3. With your thumbs under the edge of the one side rear cover, gently lift to disengage the tabs holding the cover in place. Then slide the cover outwards to remove it. UTC-100 User Manual 10 Replace the Side Rear Covers Align the tabs of the rear cover with the slots on the enclosure while placing the cover on the computer. 2. Press down on the cover firmly until the tabs snap into place, locking the cover securely in position. Repeat this for the bottom rear cover. UTC-100 User Manual 11 Hardware Installation 1. Chapter 3 3.3 3.4 SATA SSD Installation UTC-100 systems feature a 2.5” SATA SSD bay reserved for customizable storage. To install a 2.5” SATA SSD, follow the steps outlined below. 1. 2. 3. 4. 5. 6. Remove the bottom and side rear cover. Loosen the affixing screws and remove the SSD bracket. Insert the SATA SSD into the SSD bracket and fasten it in place with screws. Use a power cable to connect the SATA SSD to the power supply unit. Use a SATA data cable to connect the SATA SSD to the motherboard. Replace the side and bottom rear covers. UTC-100 User Manual 12 Memory Module Installation 7. Remove the bottom and side rear covers. Loosen the affixing screws and remove the VESA mount plate. Remove the 4 screws from the DRAM memory module heatsink. Turn the memory module over. Install the DRAM module in the SODIMM socket. Replace the DRAM memory module heatsink and tighten the screws to affix it in place. Replace the side and bottom rear covers. 13 Hardware Installation 1. 2. 3. 4. 5. 6. Chapter 3 3.5 A Appendix UTC Peripherals UTC-100 User Manual 14 A.1 UTC-100P-B**E (2D Barcode Scanner) A.1.1 Specifications Interface Scanning Performance Typical Reading Distances Standard OS Support Dimensions Operating Temperature USB (Cable Length 50cm) Sensor: CMOS sensor with 640 x 480 pixel resolution Illumination & Aiming: White LED illumination; Red LED dot aimer Typical frame rate: 30 frames per second Motion Tolerance: Up to 100 cm/s (4 in/s) for 13 mil UPC at optimal focus Field of View: Horizontal: 37.8°, Vertical: 28.8° Scan Angles: Tilt: 360°, Pitch: ± 45°, Skew: ± 45° Symbol Contrast: 35% minimum print contrast ratio SYMBOLOGY / X-DIM TYPICAL RANGE* 100% UPC 55 mm to 280 mm (2.1 in to 11.0 in) 5 MIL CODE 39 61 mm to 130 mm (2.4 in to 5.1 in) 20 MIL CODE 39 60 mm to 380 mm (2.4 in to 15.0 in) 6.7 MIL PDF417 60 mm to 125 mm (2.4 in to 4.9 in) 10 MIL DATA MATRIX 60 mm to 130 mm (2.4 in to 5.1 in) 20 MIL QR 50 mm to 230 mm (2.0 in to 9.0 in) * Typical performance may be impacted by barcode quality and environmental conditions Windows 10 & Android 50.0 x 39.0 x 27.0 mm -10°C to 40°C A.1.2 Packing List Description Barcode Reader Unit Barcode bracket Quantity 1 1 A.1.3 Ordering information P/N UTC-100P-B10E UTC-100P-B20E Description 2D Barcode Module for UTC-115 2D Barcode Module for UTC-120 15 A.2 UTC-100P-M**E (MSR) A.2.1 Specifications Interface Cable Length USB 50cm TRACK 1 / IATA / 210 bpi / 79 Alphanumeric Characters Track Configuration TRACK 2 / ABA / 75 bpi / 40 Numeric Characters TRACK 3 / Thrift / 210 bpi / 107 Numeric Characters Card Standard ANSI/ISO Standards 7810,7811-1~6, 7813 Read Speed 3 ips to 60 ips (7 cm/s to 150 cm/s) Magnetic Head Life 1,000,000 times (ISO test standard) OS Support Windows 10 & Android Dimensions 96.0 x 17.3 x 26.5 mm Operating Temperature 0 ~ 40° C A.2.2 Packing List Description Magnetic Stripe Reader Unit Magnetic Stripe Reader bracket Quantity 1 1 A.2.3 Ordering information P/N UTC-100P-M10E UTC-100P-M20E UTC-100 User Manual Description MSR Module for UTC-115 MSR Module for UTC-120 16 A.3 UTC-100P-C**E (5M Camera Module) A.3.1 Specifications Interface Cable Length Image Resolution Focusing Range Frame Rate Video Format OS Support Dimensions Operating Temperature USB 70cm 2592 (H) x 1944 (V) 10 cm~ ; Supports auto focus 640 x 480 @ 30 fps max 1280 x 720 @ 30 fps max 1920 x 1080 @ 30 fps max 1600 x 1200 @ 15 fps max 2592 x 1944 @ 15 fps max MJPG Windows 10 & Android 101.4 x 22.2 x 11.5 mm 0 ~ 40° C A.3.2 Packing List Description Camera Module Unit Camera Module Bracket Quantity 1 1 A.3.3 Ordering information P/N UTC-100P-C10E UTC-100P-C20E Description 5M Camera Module for UTC-115 5M Camera Module for UTC-120 17 A.4 UTC-100P-R**E (RFID) A.4.1 Specifications Interface Cable Length Frequency RFID R/W Mode USB 50cm 13.56 MHz Support ISO15693, ISO14443A/B, Felica, Mifare Ultralight NFC Suport NFCIP-1 (ISO 18092), NFCIP-2 (ISO/IEC21481) NFC Card Mode NFC R/W Mode OS Support Dimensions Operating Temperature Simulates ISO14443A/B mode Support Type 1/2/3/4 Windows 10 & Android 101 x 37 x 25 mm 0 ~ 40° C A.4.2 Packing List Description RFID Module Unit RFID Module Bracket Quantity 1 1 A.4.3 Ordering information P/N UTC-100P-R10E UTC-100P-R20E UTC-100 User Manual Description RFID Module for UTC-115 RFID Module for UTC-120 18 A.5 UTC-100P-S**E (Smart Card Reader) A.5.1 Specifications Interface Cable Length Card Acceptor/ Reliability International Standard Compliant IC Card Standard LED OS Support Dimensions Operating Temperature USB 50cm Friction Type (ID-1) , 200,000 cycles Comply with PC/SC 1.0 standard and EMV L1 CPU Card: Comply with ISO7816-1,2,3,T=1 and T=0 protocol Memory Card: Synchronous 2-line, 3-line and I2C interface Dual color LED indicator Windows 10 & Android 101.0 x 34.9 x 33.8 mm 0 ~ 40° C A.5.2 Packing List Description Smart Card reader Unit Smart Card reader Bracket Quantity 1 1 A.5.3 Ordering information P/N UTC-100P-S10E UTC-100P-S20E Description Smart Card reader for UTC-115 Smart Card reader for UTC-120 19 A.6 UTC-100P-L**E (LED Light Bar) A.6.1 Specifications Interface OS Support Dimensions Operating Temperature USB (Cable Length:50cm) Windows 10 & Android 160.0 x 18.5 x 9.0 mm 0 ~ 40° C A.6.2 Packing List Description LED Light Bar Unit LED Light Bar Bracket Quantity 1 1 A.6.3 Ordering information P/N UTC-100P-L10E UTC-100P-L20E UTC-100 User Manual Description LED Light Bar for UTC-115 LED Light Bar for UTC-120 20 www.advantech.com Please verify specifications before quoting. This guide is intended for reference purposes only. All product specifications are subject to change without notice. No part of this publication may be reproduced in any form or by any means, such as electronically, by photocopying, recording, or otherwise, without prior written permission from the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2021 21