TC MGUARD ... 4G VZW/ATT VPN
Industrial 4G mobile router (LTE) with integrated
firewall and VPN
Data sheet
107858_en_02
1
© PHOENIX CONTACT 2019-03-04
Description
The TC MGUARD ... 4G VZW/ATT VPN is an industrial 4G
mobile router (LTE) with an integrated firewall, VPN and
alarm inputs and outputs.
With the help of predefined configuration on SD cards, the
devices can be easily and quickly started up or replaced.
The devices support precise time synchronization and
positioning, specifically for mobile applications, via GPS
and GLONASS.
For secure key generation and management, the devices
are equipped with a trusted platform module (TPM).
Features
–
–
–
–
–
–
–
–
–
–
–
–
–
High-speed mobile network interface
Integrated 4-port switch (managed for
TC MGUARD RS4000 4G VPN)
Maximum security with IPsec protocol on Layer 3
Web-based management, SNMP
Replaceable configuration memory
Comprehensive connection options
RS-232 interface with COM server function for
integrating serial devices
Flexible routing
Up to 10 parallel VPN tunnels (up to 250 possible with
additional license as an option)
Supports current certificates such as x509.v3
Stateful inspection firewall for dynamic filtering
Connection for VPN enable button and VPN status LED
Extended temperature range
The devices are intended for use in the USA.
Please also refer to 6 „Countries of use“.
Make sure you always use the latest documentation.
It can be downloaded at: phoenixcontact.net/product/1010461
This document is valid for the products listed in 3 „Ordering data“.
TC MGUARD ... 4G VZW/ATT VPN
2
Table of contents
1
Description .............................................................................................................................. 1
2
Table of contents ..................................................................................................................... 2
3
Ordering data .......................................................................................................................... 3
4
Technical data ......................................................................................................................... 5
5
Safety and warning notes ........................................................................................................ 9
5.1
Intended use ...................................................................................................................... 9
5.2
Safety notes ....................................................................................................................... 9
5.3
UL warning instructions ....................................................................................................... 10
6
Countries of use .................................................................................................................... 10
7
Product description................................................................................................................ 11
8
Transport and unpacking....................................................................................................... 12
9
Mounting................................................................................................................................ 12
9.1
Mounting on a DIN rail ........................................................................................................ 12
9.2
Removal .......................................................................................................................... 12
10
Connecting the cables ........................................................................................................... 13
10.1 Power supply .................................................................................................................... 13
10.2 Connection of service and signal contacts ............................................................................... 13
11
Function................................................................................................................................. 14
12
Application example ............................................................................................................. 15
13
Disposal................................................................................................................................. 15
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TC MGUARD ... 4G VZW/ATT VPN
3
Ordering data
Description
Type
Order No.
Pcs./Pkt.
Security appliance, version for Verizon Wireless (US),
WAN and 4G mobile network interface, SD card slot,
10 VPN tunnels, intelligent firewall with full scope of
functions, router with NAT/1:1 NAT, optional CIFS
Integrity Monitoring, 4 port Managed Switch
TC MGUARD RS4000 4G
VZW VPN
1010461
1
Security appliance, version for AT&T (US),
WAN and 4G mobile network interface, SD card slot,
10 VPN tunnels, intelligent firewall with full scope of
functions, router with NAT/1:1 NAT, optional CIFS
Integrity Monitoring, 4 port Managed Switch
TC MGUARD RS4000 4G
ATT VPN
1010463
1
Security appliance, Version for Verizon Wireless (US),
TC MGUARD RS2000 4G
4G mobile network interface, SD card slot, 2 VPN tunnels, VZW VPN
firewall for easy configuration, router with NAT/1:1 NAT,
4 port switch
1010462
1
Security appliance, Version for AT&T (US),
TC MGUARD RS2000 4G
4G mobile network interface, SD card slot, 2 VPN tunnels, ATT VPN
firewall for easy configuration, router with NAT/1:1 NAT,
4 port switch
1010464
1
Accessories
Type
Order No.
Pcs./Pkt.
Patch cable, CAT5, assembled, 0.5 m
FL CAT5 PATCH 0,5
2832263
10
Patch cable, CAT5, assembled, 2 m
FL CAT5 PATCH 2,0
2832289
10
Patch cable, CAT5, assembled, 10 m
FL CAT5 PATCH 10,0
2832629
10
Dust protection caps for RJ45 socket
Dust protection, color: black
FL RJ45 PROTECT CAP
2832991
10
RJ45 connector, shielded, with bend protection sleeve,
2 pieces, gray for straight cables, for assembly on site.
For connections that are not crossed, it is recommended
that you use the connector set with gray bend protection
sleeve. RJ45 connector, material: Polycarbonate,
color: gray
FL PLUG RJ45 GR/2
2744856
1
RJ45 connector, shielded, with bend protection sleeve,
FL PLUG RJ45 GN/2
2 pieces, green for crossed cables, for assembly on site.
For connections that are crossed, it is recommended that
the connector set with green bend protection sleeves is
used. RJ45 connector, material: Polycarbonate,
color: green
2744571
1
Crimping pliers, for assembling the RJ45 plugs
FL PLUG RJ45..., for assembly on site
2744869
1
FO converter with SC duplex fiber optic connection
FL MC EF 1300 MM SC
(1300 nm), for converting 10/100Base-T(X) to multi-mode
fiberglass (50/125 µm). Auto negotiation and auto MDI(X)
function. Comprehensive link diagnostics.
DIN-rail mountable, 18 ... 30 V DC supply.
2902853
1
Program and configuration memory, plug-in, 512 Mbyte
2988146
1
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FL CRIMPTOOL
SD FLASH 512MB
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TC MGUARD ... 4G VZW/ATT VPN
Accessories
Type
Order No.
Pcs./Pkt.
License for up to 250 additional VPN online connections
FL MGUARD LIC VPN-250
2700193
1
License for up to 10 additional VPN online connections
FL MGUARD LIC VPN-10
2700194
1
Multiband mobile communication antenna for wall
mounting, 0.5 m antenna cable, with SMA circular
connector, suitable for LTE/4G
TC ANT MOBILE WALL 0,5M 2702274
1
Mobile network antenna cable, 5 m in length,
SMA (male) -> SMA (female), 50 ohm impedance
PSI-CAB-GSM/UMTS- 5M
2900980
1
Mobile network antenna cable, 10 m in length,
SMA (male) -> SMA (female), 50 ohm impedance
PSI-CAB-GSM/UMTS-10M
2900981
1
Attachment plug with Lambda/4 technology as surge
protection for coaxial signal interfaces
Connection: Male/female SMA connectors.
CSMA-LAMBDA/4-2.0-BSSET
2800491
1
License for mGuard Secure VPN Client v11.x
MGUARD SECURE VPN
CLIENT LIC
2702579
1
Operation of the wireless system is only permitted when using accessories available from Phoenix Contact.
The use of any other components can lead to the withdrawal of the operating license.
You can find the approved accessories for this wireless system listed with the item at phoenixcontact.net/
products.
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TC MGUARD ... 4G VZW/ATT VPN
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Technical data
Supply
Supply voltage range
11 V DC ... 36 V DC
(via pluggable COMBICON screw terminal block)
Typical current consumption
< 320 mA (24 V DC)
Max. current consumption
1.8 A (at 11 V DC (incl. 3 x 125 mA for the outputs))
Electrical isolation
VCC // PE
Test voltage data interface/power supply
1 kV (50 Hz, 1 min., manufacturer's declaration)
Torque
0.56 Nm ... 0.79 Nm
Only use devices with limited output voltage (U 36 V DC) and limited output current (I 2 A) as the external
voltage source.
Use copper wires rated 85 °C.
If the equipment is used in a manner not specified, the protection provided by the equipment may be impaired.
External circuit from SELV supplied
SELV - Limited energy according to UL/IEC/EN 61010-1 or NEC class II
Functions
TC MGUARD RS4000...
TC MGUARD RS2000...
Management
Web-based management,
SNMP
Web-based management,
SNMP
Firewall rules
Configurable stateful
inspection firewall with full
scope of functions
Simplified 2-click stateful
inspection firewall
Filtering
MAC and IP addresses,
ports, protocols
Incoming or outgoing traffic
Routing
Standard routing, NAT,
1:1-NAT, port forwarding
Standard routing, NAT,
1:1-NAT, port forwarding
Number of VPN tunnels
10 (up to 250 tunnels with
additional license as an
option)
2 (fixed, Ipsec (IETF
standard))
1:1 Network Address Translation (NAT) in the VPN
Supported
Supported
Encryption methods
DES, 3DES, AES-128, -192,
-256
DES, 3DES, AES-128, -192,
-256
Internet Protocol Security (IPsec) mode
ESP tunnel / ESP transport
ESP tunnel / ESP transport
Authentication
X.509v3 certificates with RSA X.509v3 certificates with RSA
or PSK
or PSK
Data integrity
MD5, SHA-1
MD5, SHA-1
Dead peer detection (DPD)
RFC 3706
RFC 3706
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TC MGUARD ... 4G VZW/ATT VPN
Ethernet interface, 10/100Base-T(X) in acc. with
IEEE 802.3u
TC MGUARD RS4000...
TC MGUARD RS2000...
Number of ports
6
4
Connection method
RJ45
RJ45
Transmission speed
10/100 Mbps
(auto negotiation)
10/100 Mbps
(auto negotiation)
Transmission length
100 m (shielded twisted pair)
100 m (shielded twisted pair)
Test voltage
1 kV (50 Hz, 1 min.,
manufacturer's declaration)
1 kV (50 Hz, 1 min.,
manufacturer's declaration)
Protocols supported
TCP/IP, UDP/IP, FTP, HTTP
TCP/IP, UDP/IP, FTP, HTTP
Auxiliary protocols
ARP, DHCP, PING (ICMP),
SNMP V1, SMTP
ARP, DHCP, PING (ICMP),
SNMP V1, SMTP
V.24 (RS-232) interface in acc. with ITU-T V.28, EIA/TIA-232, DIN 66259-1
Connection method
D-SUB 9 plug
Data format/encoding
UART/NRZ: 8 Data, 1/2 Stop, None/Even/Odd Parity
Serial transmission speed
9.6; 19.2; 38.4; 57.6; 115.2 kbps
Transmission length
15 m
Data flow control/protocols
Software handshake, Xon/Xoff or hardware handshake
RTS/CTS
Wireless interface
TC MGUARD ... 4G VZW VPN
TC MGUARD ... 4G ATT VPN
Interface description
LTE (FDD)
LTE (FDD) / UMTS
Frequency
700 MHz (LTE B13)
1700 MHz (LTE B4)
850 MHz (UMTS/HSPA B5)
1900 MHz (UMTS/HSPA B2)
700 MHz (LTE B13 / B17)
850 MHz (LTE B5)
1700 MHz (LTE B4)
1900 MHz (LTE B2)
Data rate
≤ 150 Mbps (LTE (DL))
≤ 50 Mbps (LTE (UL))
≤ 150 Mbps (LTE (DL))
≤ 50 Mbps (LTE (UL))
Antenna
50 Ω impedance
SMA antenna socket
50 Ω impedance
SMA antenna socket
SIM Interface
1.8 volt, 3 volt
1.8 volt, 3 volt
UMTS
LTE
107858_en_02
HSPA 3GPP R9
CAT4
CAT4
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TC MGUARD ... 4G VZW/ATT VPN
Digital input
Number of inputs
3
Input signal, voltage
10 V DC ... 30 V DC
Input signal, current
5 mA
Digital output, resistive load
Number of outputs
3
Output signal, voltage
10 V DC ... 30 V DC (depending on the operating voltage)
Output signal, current
≤ 125 mA (short-circuit-proof)
General data
Basic functions
Router with intelligent firewall and VPN for 10 tunnels (up to 250
supported with optional additional license), CIFS Integrity
Monitoring (as an option), metal housing, slot for SD memory
card
Degree of protection
IP20 (manufacturer's declaration)
Degree of pollution
2
Dimensions (W/H/D)
45 mm x 130 mm x 114 mm
Housing material
Metal silver
Free fall in acc. with IEC 60068-2-32
1m
Vibration resistance in acc. with EN 60068-2-6/
IEC 60068-2-6
5g, 10...150 Hz, 2.5 h, in XYZ direction
Shock in acc. with EN 60068-2-27/IEC 60068-2-27
Operation: 15g, 11 ms period, half-sine shock pulse
Shock in acc. with EN 60068-2-27/IEC 60068-2-27
Storage: 30g, 11 ms period, half-sine shock pulse
MTTF (mean time to failure) SN 29500 standard,
temperature 25 °C, operating cycle 21 %
(5 days a week, 8 hours a day)
532 Years
MTTF (mean time to failure) SN 29500 standard,
temperature 40 °C, operating cycle 34.25 %
(5 days a week, 12 hours a day)
250 Years
MTTF (mean time to failure) SN 29500 standard,
temperature 40 °C, operating cycle 100 %
(7 days a week, 24 hours a day)
104 Years
Electromagnetic compatibility
Conformance with RED Directive 2014/53/EU
Ambient conditions
Ambient temperature (operation)
-40 °C ... 60 °C
Ambient temperature (storage/transport)
-40 °C ... 70 °C
Permissible humidity (operation)
5 % ... 95 % (non-condensing)
Altitude
5000 m (for restrictions see manufacturer's declaration)
Approvals / Certificates
Free from substances that could impair the application of according to P-VW 3.10.7 57 65 0 VW-AUDI-Seat central
coating
standard
UL, USA/Canada
Class I, Zone 2, AEx nA IIC T4 / Ex nA IIC T4 Gc
Class I, Div. 2, Groups A, B, C, D T4
Noxious gas test
ISA-S71.04-1985 G3 Harsh Group A
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TC MGUARD ... 4G VZW/ATT VPN
Conformance with RED Directive 2014/53/EU
Noise immunity according to EN 61000-6-2
Electrostatic discharge
Electromagnetic HF field
Fast transients (burst)
Surge current loads (surge)
Conducted interference
EN 61000-4-2
Contact
discharge
± 6 kV (Test Level 3)
Discharge in air
± 8 kV (Test Level 3)
Comments
Criterion B
EN 61000-4-3
Frequency range
80 MHz ... 3 GHz (Test Level 3)
Field intensity
10 V/m
Comments
Criterion A
EN 61000-4-4
Input
± 2.2 kV (Test Level 3)
Signal
± 2.2 kV (Test Level 3)
Comments
Criterion B
EN 61000-4-5
Input
± 0.5 kV (DC supply)
Signal
± 1 kV (Data line, asymmetrical)
Comments
Criterion B
EN 61000-4-6
Frequency range
0.15 MHz ... 80 MHz
Voltage
10 V
Comments
Criterion A
Emitted interference in acc. with EN 61000-6-4
Radio interference voltage in acc. with EN 55011
EN 55011 class A industrial area of application
Emitted radio interference in acc. with EN 55011
EN 55011 class A industrial area of application
Interference emission
EN 61000-6-4
Criterion A
Criterion B
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Normal operating behavior within the specified limits
Temporary impairment of operating behavior that is corrected by the device itself
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TC MGUARD ... 4G VZW/ATT VPN
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Safety and warning notes
5.1
Intended use
Installation is only permitted in countries that allow the
operation of wireless devices in this frequency band and
supply range.
The devices are only for export outside of the European
Economic Area.
5.2
Safety notes
CAUTION:
Observe the following safety notes when
using the device.
•
•
•
•
•
Installation, operation, and maintenance may only be
carried out by qualified electricians. Follow the
installation instructions as described. When installing
and operating the device, the applicable regulations
and safety directives (including national safety
directives), as well as generally approved technical
regulations, must be observed. The safety data is
provided in this package slip and on the certificates
(conformity assessment, additional approvals where
applicable).
Installation should be carried out according to the
instructions provided in the operating instructions.
Access to circuits within the device is not permitted.
The device does not require maintenance. Repairs may
only be carried out by the manufacturer.
The device is only intended for operation in the control
cabinet and with SELV according to IEC 60950-1/
EN 60950-1/VDE 0805. The device may only be
connected to devices, which meet the requirements of
EN 60950-1.
Operation of the device is permitted only where
accessories available from Phoenix Contact are used.
The use of any other accessory components may lead
to withdrawal of the operating license.
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NOTE: risk of material damage due to
incorrect wiring
Only connect the RJ45 Ethernet ports of the
device to matching network installations.
Some telecommunications connections also
use RJ45 sockets. You may not connect
these to the RJ45 ports of the device.
For connecting a modem or serial terminal
you will need a null modem cable not
exceeding 10 m in length.
NOTE: Risk of damage to equipment due
to noise emissions
This is a Class A item of equipment. This
equipment can cause radio interference in
residential areas, and the operator may be
required to take appropriate measures.
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TC MGUARD ... 4G VZW/ATT VPN
5.3
UL warning instructions
WARNING: Explosion hazard when used
in potentially explosive areas
Please make sure that the following notes and
instructions are observed.
•
•
•
•
•
•
•
Use copper wires rated 85°C.
If the equipment is used in a manner not specified, the
protection provided by the equipment may be impaired.
This device has to be built in an enclosure (control box).
External circuit from SELV supplied
SELV - Limited energy according to UL/IEC/EN 610101 or NEC class II
This equipment must be mounted in an enclosure
certified for use in Class I, Zone 2 minimum and rated
IP54 minimum in accordance with IEC 60529 when
used in Class I, Zone 2 environment.
Device shall only be used in an area of not more than
pollution degree 2.
IND.CONT.EQ.
FOR.HAZ.LOC.
E366272
Class I, Zone 2, AEx nA IIC T4 / Ex nA IIC T4 Gc
Class I, Division 2, Groups A, B, C and D T4
Input: 11 - 36 Vdc, max. 1.8 A
Amb. Temp. Range: -40°C < Tamb < 60°C
6
Countries of use
USA
The TC MGUARD ... 4G VZW/ATT VPN devices are
intended for use in the US 4G mobile networks of Verizon or
AT&T.
Europe
The TC MGUARD ... 4G VZW/ATT VPN devices are only
for export outside of the European Economic Area.
Use the following devices in Europe:
– TC MGUARD RS4000 4G VPN, 2903586
– TC MGUARD RS2000 4G VPN, 2903588
Only these devices have all the necessary approvals for use
in Europe.
Other countries
If the required general conditions are met, the US devices
may be used in other countries.
For an initial idea of which frequency bands
are available in your country of use, visit
www.frequencycheck.com.
•
Verify with your provider whether one of the following
frequency bands is available:
TC MGUARD ... 4G VZW VPN
– LTE, CAT4, B4
– LTE, CAT4, B13
TC MGUARD ... 4G ATT VPN
– LTE, CAT4, B2
– LTE, CAT4, B4
– LTE, CAT4, B5
– LTE, CAT4, B13
– LTE, CAT4, B17
• Verify with your provider whether there is network
coverage at the installation location.
• Verify with your provider whether the device is approved
for operation at the installation location.
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TC MGUARD ... 4G VZW/ATT VPN
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Product description
The 4G devices have two antenna
connections. To achieve optimum LTE
reception, always connect two antennas for
4G devices.
1
2
1
2
3
4
5
6
7
13
8
9
14
10
11
Figure 1
12
Operating elements
15
3
4
5-8
9
10
11
12
13
14
15
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Reset button
Diagnostics and status indicators
P1, P2
Green On
Supply voltage
present
STAT
Green Flashing Heartbeat - the
device is correctly
connected and
operating.
ERR
Red
Flashing Software system
error - please restart.
MOD
Green On
Package data connection is established
via mobile phone.
FAULT
Red
On
Fault: Signal output
01 open
INFO 1/2 Green On
The configured VPN
connection has been
established.
WAN port (only MGUARD RS 4000)
DMZ port (only MGUARD RS 4000)
LAN ports (protected)
Slot for optional memory card
Status LEDs
Display of reception quality as bar graph
Yellow/ On
Very good network
green/
reception
green
Yellow/ On
Good network
green
reception
Yellow On
Adequate network
reception
Off
Extremely poor or
no network reception
SIM 1
Green On
SIM card 1 active
Flashing No PIN entered
SMA antenna connector 1, primary antenna
(mobile network)
SMA antenna connector 2, secondary antenna
(mobile network)
RS-232 interface
Slot for SIM card 1
Not used
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TC MGUARD ... 4G VZW/ATT VPN
8
•
•
•
•
•
9
Transport and unpacking
9.1
Check the delivery for visible damage caused by
transportation.
Submit claims for any transport damage immediately.
Inform Phoenix Contact or your supplier as well as the
shipping company without delay.
Read the complete packing slip carefully.
Retain the packing slip.
Keep the packaging for a possible later transport.
Mounting on a DIN rail
A
Mounting
5
NOTE: electrostatic discharge!
Observe the necessary safety precautions
when handling components that are
vulnerable to electrostatic discharge
(EN 61340-5-1 and IEC 61340-5-1).
NOTE: device damage
Only mount and remove devices when the
power supply is disconnected.
This device has to be built in an enclosure
(control box).
Figure 2
B
Click
Mounting
The device is intended for installation in a control cabinet.
• To avoid contact resistance, only use clean, corrosionfree 35 mm DIN rails according to DIN EN 60715.
• Place the device onto the DIN rail from above. Push the
module from the front toward the mounting surface until
it audibly engages.
• Connect the DIN rail to the protective earth ground.
9.2
Removal
D
C
A
Figure 3
•
•
•
107858_en_02
B
Removal
Push down the locking tab with a screwdriver, needlenose pliers or similar.
Slightly pull the bottom edge of the device away from
the mounting surface.
Pull the device away from the DIN rail.
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TC MGUARD ... 4G VZW/ATT VPN
10
Connecting the cables
10.1
Power supply
10.2
Connection of service and signal contacts
CAUTION: Electric shock
X4
X3
X2
The device is only intended for operation with
SELV according to IEC 60950/EN 60950/
VDE 0805.
US I3 GND O3
US I2 GND O2
24V 0V 24V 0V
X1
US I1 GND O1
Figure 5
Service and signal contacts
Do not connect service and signal contacts to an external
voltage source.
Figure 4
–
•
•
Power supply
Only use devices with limited output voltage
(U 36 V DC) and limited output current (I 2 A) as the
external voltage source.
Connect the supply voltage to the plug-in screw terminal
(X4) to 24 V and 0 V. Ensure the correct polarity.
The device is ready for operation as soon as the power
LED lights up.
107858_en_02
Only for TC MGUARD RS4000: If you do not connect the
supply voltage redundantly, an error message is displayed.
You can turn off this message in the user interface.
In the case of redundant supply, the load is not distributed.
The power supply unit with the higher voltage will supply the
device on its own.
• Connect the required service contacts (X1 - X3):
– External control switch CMD (Service plug X1: US, I1)
– Signal output (digital) ACK, (Service plug X1: GND, O1)
• You can connect 11 - 36 V DC to the potential-free
switching inputs (I1- I3).
• The short-circuit-proof switching outputs (O1 ... O3) are
designed for a maximum of 50 mA at 11... 36 V DC.
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TC MGUARD ... 4G VZW/ATT VPN
11
Function
The TC MGUARD RS4000 4G VPN supports highavailability high-end security. It creates a remote
maintenance infrastructure for the secure connection of
machines and systems. For maximum availability, an
additional external network is supported redundantly
alongside the internal network (LAN) and the external
network (WAN) in the form of the mobile phone interface.
The integrated 4-port switch offers management functions
and supports EtherNet/IP™.
– Firmware with extended scope of functions
– Meets the security requirements for remote access
applications with parallel integration of machines and
systems into higher-level networks
– Managed 4-port switch
– Two parallel interfaces for external networks:
mobile phone and Ethernet (WAN)
– DMZ port
– Up to 10 parallel VPN tunnels (up to 250 possible with
additional license as an option)
– CIFS Integrity Monitoring (optional)
Serial device server
The integrated COM server function is used to integrate
RS-232 interfaces into Ethernet networks. This provides an
easy way of implementing functions such as cable
replacement or network integration.
– Cable replacement: two devices in combination tunnel
serial connections via Ethernet.
– Network integration: you can integrate automation
devices such as controllers or frequency inverters into a
network using corresponding programming and
diagnostics software.
Device Manager
The Device Manager simplifies the management of mGuard
security appliances. The tool features a template
mechanism that enables the user to configure and manage
all mGuard devices centrally – from a few hundred devices
to several thousand.
The TC MGUARD RS2000 4G VPN is designed for
applications with fewer complex requirements. The device
acts as an industrial remote service router with a simplified
configuration. The integrated 4-port switch saves space on
the DIN rail.
– Basic security router with reduced complexity
– 4-port switch
– RS-232 interface with COM server function for
integrating serial devices
– Simplified 2-click stateful inspection firewall
– Two VPN connections (cannot be extended)
Both versions have all the necessary standard functions for
operating a flexible and robust Ethernet network.
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TC MGUARD ... 4G VZW/ATT VPN
12
Application example
Secure remote maintenance concepts from
Phoenix Contact offer the following advantages:
– Availability regardless of location
– Reduced travel costs and downtimes
– Greater customer loyalty, thanks to a high level of
service quality
– Less expense linked to warranties
– Fewer devices, as remote maintenance, routing, and
firewall are combined in a single device
– Operator network protected against unauthorized
access
– No security problems associated with the theft of
equipment
– Same level of administration required, even if the
number of machines increases
– The user alone enables remote maintenance
– Easy machine integration in customer networks
– Fast resolution of IP address conflicts
– Machines are protected from the operator network and
vice versa
– No adaptation of machines and systems, no software
required
13
Disposal
Dispose of the device separately from other
waste, i.e., via an appropriate collection site.
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