1000 Eaton Boulevard
Cleveland, OH 44122
United States
SmartOnline 208/240 & 120V 5kVA 3.8kW DoubleConversion UPS, 4U Rack/Tower, Extended Run,
Network Card Options, USB, DB9 Serial, Bypass
Switch
MODEL NUMBER: SU5000RT4U
Highlights
●
5kVA / 5000VA / 3800W on-line
double-conversion 4U
rack/tower UPS, Sine Wave
●
Included maintenance bypass
switch enables live replacement
of UPS with zero downtime
●
Extended runtime options,
Interactive LCD interface
●
USB, RS232 & EPO ports; Slot
for network management card
options
●
NEMA L14-30P 208/240V 60Hz
input (4 wire split phase); L630R, L6-20R (208/240V) & 515/20R (120V) outlets
System Requirements
●
Electrical Service: 125/250V, 4wire, split phase, 30A
●
Communication Interface: serial
DB-9 or USB
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Compatible with all standard 19in. equipment
Package Includes
Description
●
SU5000RT4U UPS System
(with SUPDMB56 detachable
PDU module)
●
USB, DB9 and EPO cabling
●
Rackmount installation kit for 4
post rack enclosures
●
Owner's manual and warranty
information
Tripp Lite 5kVA SmartOnline Hot-Swappable Modular Rack/Tower UPS. 5000VA on-line, doubleconversion UPS for server, network and telecommunications equipment. Maintains battery-derived AC
output during blackouts with active, full-time power conditioning. Fault tolerant auto-bypass prevents
unexpected service interruptions during overload or internal fault conditions. Single all-in-one housing
installs in 4 rack spaces (4U). Upright tower installation with optional 2-9USTAND accessory. 2-post
rackmount installation with optional 2POSTRMKITHD. Full-time sine wave output within 3% of selectable
208/120 or 240/120V AC. Corrects brownouts and overvoltages from 65V to 140V (L-N). Expandable
runtime with optional external battery packs. Dual-conversion UPS converts raw input from AC to DC,
then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast
electrical impulses and other hard-to-solve power problems not addressed by other UPS types. Highly
efficient operation in optional economy mode setting, saving BTU heat output and energy costs. Networkgrade AC surge and noise suppression. Network management interfaces include combination RS-232
enabled and contact closure serial port, enhanced USB port and slot for network management card
options. Includes USB and DB9 serial ports. Built-in DB9 port offers both enhanced RS-232 enabled
monitoring data, plus contact closure monitoring ability. HID-compliant USB interface enables integration
with built-in power management and auto shutdown features of Windows and Mac OS X. Supports
simultaneous detailed monitoring of equipment load levels, self-test data and mains power conditions via
all 3 network interfaces. PowerAlert monitoring software is available via free download. Emergency Power
Off (EPO) interface. Front panel LEDs and LCD readout with scroll controls support visual monitoring of all
major UPS functions. LED/LCD display panel easily rotates for viewing in rackmount or tower
configurations. Audible alarm. Self test. 4-post rackmount accessories. Includes NEMA L14-30P split
phase 4 wire input plug and 12 total output receptacles (2 L6-30R, 2 L6-20R and 8 5-15/20R). Input cord
and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
UPS replacement without powering off connected equipment. Optional SUPDMB568HW detachable
backplate accessory enables hardwire input-output connections to the UPS. Additional external Power
Distribution Unit (PDU) options available. Internal batteries and optional external battery packs are field
replaceable and hot swappable. Attractive all-black color scheme. $250,000 Ultimate Lifetime Insurance
(U.S., Canada, and Puerto Rico only).
Features
●
True on-line, double-conversion UPS provides pure, full-time sine wave AC output free of surges,
voltage fluctuations and line noise
●
5000VA/3800 watt output power capacity with dual voltage output of 208/120 or 240/120V
●
4U all-in-one high power density housing supports rackmount installation in only 4 rack spaces
●
Dual conversion UPS actively converts raw input from AC to DC, then back to perfect sine wave AC
output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-tosolve power problems not addressed by other UPS types
●
Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hotswappable UPS replacement without powering off connected equipment
●
Provides perfectly regulated, sine wave output power free of line noise, transient surges and frequency
variation for the most efficient operation of critical servers, networking and telecommunications
equipment
●
Maintains output within 3% of selected 208/120 or 240/120V nominal voltage during brownouts and
overvoltages
●
Supports connected equipment during blackouts for 14/6 minutes at half/full load levels, runtime is
further expandable with optional external battery packs
●
Intelligent battery management system extends battery life
●
Some external battery configurations require the use of Tripp Lite's External Battery Configuration
Software (see manual)
●
Network interfaces support simultaneous communications via DB9 port, USB port and slot for network
management card options
●
Compatible with Tripp Lite UPS management card options WEBCARDLX, SNMPWEBCARD,
MODBUSCARD and RELAYIOCARD
●
USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert
software, available via FREE download from tripplite.eaton.com/products/power-alert
●
Includes USB and DB9 serial ports; Built-in DB9 port offers both enhanced RS-232 enabled monitoring
data, plus contact closure monitoring ability
●
HID-compliant USB interface enables integration with built-in power management and auto shutdown
features of Windows and Mac OS X.
●
Built-in Emergency Power Off (EPO) interface with cable
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Includes 12 built-in output receptacles (2 L6-30R, 2 L6-20R, 8 NEMA 5-15/20R)
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L14-30P split phase, 4 wire plug-in connection (featured on included detachable PDU). Optional
hardwire input/output PDU available separately
●
Front panel LEDs and LCD readout with scroll button enables visual confirmation of all major UPS
functions and current site electrical conditions
●
Front panel switches enable power on/off control, self-test and alarm cancel functions
●
Included adjustable mounting rails support installation in 4 post 19-inch rack enclosures
●
Optional 2-9USTAND set of tower stands supports upright tower installation
●
Optional 2POSTRMKITHD accessory enables 2-post rackmount installation
●
UPS ships fully assembled in full compliance with DOT regulations, no time consuming connection of
internal batteries by user is required
●
Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
●
Detachable PDU with built-in manual bypass switch enables hot-swappable UPS replacement without
powering off connected equipment
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
●
$250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)
Specifications
OVERVIEW
UPC Code
037332126481
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
21A
Nominal Input Voltage(s) Supported
120/208V (Split phase L1,L2,N,G); 120/240V (Split phase L1,L2,N,G)
UPS Input Connection Type
L14-30P
UPS Input Connection Description
4 wire split-phase input (L1, L2, N, G)
UPS Input Cord Length (ft.)
10
UPS Input Cord Length (m)
3.1
Recommended Electrical Service
30A 208/120V Split Phase
Input Cord Length (m)
3
OUTPUT
Output Capacity (VA)
5000
Output Capacity (kVA)
5
Output Capacity (Watts)
3800
Output Capacity (kW)
3.8
Output Capacity Details
Supports up to 105% load continuously in double conversion mode, 106 to 125% for 3 minutes, 126 to 150% for 30
seconds; Loads over 150% trigger immediate bypass mode operation to support equipment directly from mains
power; Double conversion mode is automatically restored as the overload is cleared
Power Factor
0.8
Crest Factor
3:1
Nominal Voltage Details
240/120V or 208/120V split phase output
Frequency Compatibility
60 Hz
Output Voltage Regulation (Line
Mode)
+/- 3%
Output Voltage Regulation
(Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery
Mode)
+/- 3%
Output Circuit Breakers
20A branch rated breakers (x4) protect 2 5-15/20R outlets each, 20A double pole breakers (x2) protect one L6-20R
each, L6-30R outlets are unbreakered
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1000 Eaton Boulevard
Cleveland, OH 44122
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Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
120V; 208V; 240V
Output Receptacles
(8) 5-15/20R; (2) L6-20R; (2) L6-30R
Individually Controllable Load Banks
No
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
6 min. (3800w)
Runtime Half Load (min.)
14 min. (1900w)
Expandable Runtime
Yes
External Battery Pack Compatibility
BP192V12-3U ; BP192V5RT2U (limit 1); BP192V787C-1PH
DC System Voltage (VDC)
192
Battery Recharge Rate (Included
Batteries)
Less than 6 hours from 10% to 80% (typical, full load discharge)
Battery Access
Front panel battery access door
Internal UPS Replacement Battery
Cartridge
RBC9-192
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
+/-3% output voltage regulation in online, double-conversion mode
Overvoltage Correction
Corrects overvoltages to 140 (measured L1-N : L2-N)
Undervoltage Correction
Corrects undervoltages to 65 (measured L1-N : L2-N)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options;
LED/LCD panel rotates for viewing in rack/tower formats
Switches
Includes main power off/on switch, plus 2 switches to set and execute scrollable LCD functions. A manual bypass
switch featured on the detachable PDU allows for complete removal of the UPS during routine maintenance without
disrupting power to connected loads. Battery Charge level switch allows the charger output to be adjusted to a
higher charge rate when additional battery packs are added.
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD
screen offers additional information and control options
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
1810
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
4U
Cooling Method
Fan
Included Mounting Accessory
Description
Includes 4 post rackmount installation accessories
Installation Form Factors Supported
with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported
with Optional Accessories
2 post rackmount ( 2POSTRMKITHD ); Tower
( 2-9USTAND )
Maximum Device Depth (cm)
77.72
Maximum Device Depth (in.)
30.6
Maximum Device Depth (mm)
777
Minimum Required Rack Depth with
External Battery Pack (cm)
87
Minimum Required Rack Depth with
External Battery Pack (in.)
34.2
Minimum Required Rack Depth
without External Battery Pack (cm)
87
Minimum Required Rack Depth
without External Battery Pack (in.)
34.2
Primary UPS Depth (mm)
777
Primary UPS Height (mm)
175
Primary UPS Width (mm)
445
Shipping Dimensions (hwd / in.)
14.00 x 24.00 x 36.00
Shipping Dimensions (hwd / cm)
35.56 x 60.96 x 91.44
Shipping Weight (lbs.)
208.00
Shipping Weight (kg)
94.35
Unit Dimension Details
MINIMUM REQUIRED RACK DEPTH specifications refer to the internal FRONT RAIL to REAR DOOR dimension a
compatible rack enclosure is required to accommodate for the UPS configuration described; All minimum required
rack depth figures include any additional distance required to accommodate connected equipment plugs
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, cm)
17.50 x 44.45 x 77.72
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
UPS Power Module Dimensions
(hwd, in.)
6.89 x 17.5 x 30.6
UPS Power Module Weight (kg)
67.86
UPS Power Module Weight (lbs.)
149.6
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
1441
AC Economy Mode BTU / Hr. (Full
Load)
827
Battery Mode BTU / Hr. (Full Load)
1283
AC Economy Mode Efficiency Rating
(100% Load)
94%
Operating Elevation (ft.)
0-3000m (0 to 10,000 ft.)
Audible Noise
60 dBA at front side 1 meter
Operating Elevation (m)
0-3000 m
COMMUNICATIONS
Network Management Cards
SNMPWEBCARD; WEBCARDLX ; MODBUSCARD ; RELAYIOCARD
Network Monitoring Port Description
RS232 and contact closure communications are supported on one DB9 port
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
Network Management Card
Description
Network management card optional
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery
Power (Setpoint)
65V (L1-N:L2-N)
High Voltage Transfer to Battery
Power (Setpoint)
140V (L1-N:L2-N)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot
swappable batteries; Hot swappable UPS power module; Manual bypass switch; On-Line/Double-Conversion;
Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Schedulable daily hours of economy mode operation
WARRANTY & SUPPORT
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
© 2023 Eaton. All Rights Reserved.
Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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