1000 Eaton Boulevard
Cleveland, OH 44122
United States
SmartOnline 240 & 120V 20kVA 18kW DoubleConversion UPS in 25U enclosure, Pre-installed
Network Card, USB, DB9, Bypass, Hardwire
MODEL NUMBER: SU20KRTHWTFASSM
Highlights
●
20kVA / 20,000VA / 18,000W
on-line double-conversion UPS;
0.9 power factor; Extended
runtime
●
16U configuration built into a
25U rack enclosure; 9 open
rack-spaces for battery packs or
other network items
●
Hot-swappable power and
battery modules; Maintenance
bypass switch; N+1 fault
tolerance is available at loads
up to 50%
●
USB, RS232 & EPO ports; (2)
Pre-installed WEBCARDLX
network interface card
●
Hardwire 240V 60Hz (3 wire)
input; 240 & 120V 60Hz
hardwire output
Package Includes
Description
Tripp Lite SU20KRTHWTFASSM 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system
offers complete power protection for critical server, network and telecommunications equipment in a 16U
rack/tower configuration pre-assembled into a Tripp Lite 25U rack enclosure. This system delivers
complete N+1 redundancy when used at loads up to 50%, and non-redundant operation at loads between
50 and 100%. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload
or internal fault conditions. Included parallel PDU with manual bypass switching enables hot-swappable
replacement of all major UPS system components in both N+1 and combined operating modes. Enhanced
availability, fault tolerance and simple hot-swap replacement options make this UPS ideal for advanced
networking applications in data centers, computer rooms, network closets and rugged industrial locations.
Features
●
Tripp Lite SU20KRTHWTFASSM 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS
system in a 16U total rack/tower configuration (max output de-rates to 18kVA / 16kW when operated at
208V nominal input voltage)
●
Pre-built into a 25U SmartRack enclosure with 6U of open rack space able to accommodate two
optional additional BP240V10RT3U external battery packs
●
Offers enhanced fault-tolerance and reliability with N+1 configuration support and hot-swappable whole
UPS replacement options
●
Unique configuration ties input, output and data connections of two standard 10kVA UPS systems via
detachable parallel PDU to offer 20kVA non-redundant operation and automatic N+1 redundancy at
load levels of 50% and lower
●
Included Parallel PDU with manual bypass switching enables hot-swappable replacement of either
power module at any supported load level, with no interruption to connected equipment
●
Hardwire input and output connections
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Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
●
Full-time active power conditioning provides clean, continuous dual-conversion AC output free of
voltage fluctuations, power interruptions and line noise
●
Double-conversion operation converts raw input from AC to DC, then resynthesizes output power back
to perfect sine wave AC with enhanced protection from harmonic distortion, fast electrical impulses and
other hard-to-solve power problems not addressed by other UPS types
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Two SU10000RT3UPM UPS
power modules
●
Two BP240V10RT3U battery
packs
●
One SU20KXFMRT4U 120V
transformer
●
SUPDMB20KHW parallel PDU
with Bypass switch
●
Pre-installed in a Tripp Lite 25U
rack enclosure
●
USB, DB9 and EPO cables
1000 Eaton Boulevard
Cleveland, OH 44122
United States
●
Maintains full-time sine wave output within 2% of 240/120V nominal at 60Hz during brownouts as low
100V and overvoltages as high as 300V
●
Expandable runtime is supported with optional BP240V10RT3U; BP240V787C-1PH external battery
packs
●
Some external battery configurations require the use of Tripp Lite's External Battery Configuration
Software (see manual)
●
Intelligent battery management system with temperature-compensated charging extends battery life
●
Battery independent restart ensures automatic UPS power-up without user interaction after lengthy
power outages, even when batteries are expired and require replacement
●
Rack / tower configuration installs in 16 total rack spaces (16U)
●
USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert
software, available via FREE download from tripplite.eaton.com/products/power-alert
●
HID-compliant USB interface enables integration with built-in power management and auto shutdown
features of Windows and Mac OS X
●
Pre-installed Network Management Card (one per 10kVA power module) offers communications and
control via secure remote web and network interfaces
●
Supports Emergency Power Off (EPO) via built-in interface
●
Front panel LEDs and LCD readout with scroll controls and password option supports visual monitoring
of all major UPS functions and advanced UPS settings for charge level, nominal voltage selection,
frequency conversion and other operational parameters
●
LED / LCD display panel rotates for viewing in rackmount or tower configurations
●
Network-grade AC surge and noise suppression
●
Industrial mode option (factory preset) enables supports high current startup loads by momentarily
switching to bypass mode in response to short duration overload conditions
●
External battery packs are field replaceable and hot swappable
●
$250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)
Specifications
OVERVIEW
UPC Code
037332180896
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
98A
Nominal Input Voltage(s) Supported
208V AC; 240V AC
UPS Input Connection Type
Hardwire
UPS Input Connection Description
3 wire single phase input (L1, L2, G)
Recommended Electrical Service
120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G)
OUTPUT
Output Capacity (VA)
20000
Output Capacity (kVA)
20
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Output Capacity (Watts)
18000
Output Capacity (kW)
18
Output Capacity Details
Output de-rates to 18kVA / 16kW with 208V nominal input voltage; Supports up to 105% load continuously in double
conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate
bypass mode operation to support loads directly from mains power; Double conversion mode is automatically
restored as load levels are reduced to 95% or less
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
Included step-down transformer supports 120V output
Frequency Compatibility
60 Hz
Frequency Compatibility Details
Output frequency regulation +/- 0.05Hz (free running)
Output Voltage Regulation (Line
Mode)
+/- 2%
Output Voltage Regulation (Battery
Mode)
+/- 2%
Output AC Waveform (AC Mode)
Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
120V; 240V
Output Receptacles
Hardwire
Individually Controllable Load Banks
No
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
4.3 min. (18kW)
Runtime Half Load (min.)
12.5 min. (9000W)
Expandable Runtime
Yes
Expandable Runtime Description
For best results, add external batteries in multiples of two so that both included 10kVA power modules have an
equal number and type of connected battery packs
External Battery Pack Compatibility
BP240V10RT3U ; BP240V787C-1PH
DC System Voltage (VDC)
240
Battery Recharge Rate (Included
Batteries)
6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable external battery packs
VOLTAGE REGULATION
Voltage Regulation Description
2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction
Corrects overvoltages up to 300V
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Undervoltage Correction
Corrects undervoltages as low as 100V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options;
LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN,
ITALIAN, SPANISH and PORTUGUESE (see manual)
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and
execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module
replacement
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers
additional information and control options
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
2565
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
14U
Cooling Method
Fans
Included Battery Pack Dimensions
(hwd / in.)
5.25 x 17.5 x 25
Included Battery Pack Weight (lbs.)
158.7
Included Battery Pack Weight (kg)
71.99
Maximum Device Depth (cm)
82.55
Maximum Device Depth (in.)
32.5
Maximum Device Depth (mm)
826
Primary UPS Depth (mm)
656
Primary UPS Height (mm)
131
Primary UPS Width (mm)
445
Shipping Dimensions (hwd / in.)
52.00 x 27.00 x 50.00
Shipping Dimensions (hwd / cm)
132.08 x 68.58 x 127.00
Shipping Weight (lbs.)
918.00
Shipping Weight (kg)
416.40
Stepdown Transformer Dimensions
(hwd / cm)
17.78 x 44.45 x 74.42
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Stepdown Transformer Dimensions
(hwd / in.)
7 x 17.5 x 29.3
Stepdown Transformer Height (mm)
178
Stepdown Transformer Width (mm)
445
Stepdown Transformer Depth (mm)
744
Stepdown Transformer Weight (kg)
127.50
Stepdown Transformer Weight (lbs.)
281.1
Unit Dimension Details
Includes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs, 1 SU20KXFMRT4U
transformer and SUPDMB20KHW parallel bypass PDU; Listed weights and dimensions for UPS/Power module,
battery pack and transformer each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the
whole UPS installed depth with parallel bypass PDU installed
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, cm)
13.06 x 44.45 x 65.58
UPS Power Module Dimensions
(hwd, in.)
5.14 x 17.5 x 25.82
UPS Power Module Weight (kg)
20.00
UPS Power Module Weight (lbs.)
44.1
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
6830
Battery Mode BTU / Hr. (Full Load)
9185
AC Mode Efficiency Rating (100%
Load)
87%
Operating Elevation (ft.)
0-3000m (0 to 10,000 ft.)
Audible Noise
60 dBA at front side 1 meter
Operating Elevation (m)
0-3000 m
COMMUNICATIONS
Network Management Cards
WEBCARDLX
Network Monitoring Port Description
Additional contact closure support with optional RELAYIOMINI interface cards; RELAYIOMINI installation requires
removal of panel containing USB ports
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
USB, DB9 serial and EPO cables included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card
Description
Network management card included
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Communications Interface
DB9 Serial; EPO (emergency power off); (2) Pre-installed network card; Slot for SNMP/Web interface; USB (HID
enabled)
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery
Power (Setpoint)
100V
High Voltage Transfer to Battery
Power (Setpoint)
300V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (included); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS
power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50% capacity; OnLine/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
Support for daily startup and shutoff
WARRANTY & SUPPORT
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
© 2023 Eaton. All Rights Reserved.
Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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