1000 Eaton Boulevard
Cleveland, OH 44122
United States
SmartOnline 200-240V, 20kVA 18kW DoubleConversion UPS, N+1, 12U, Network Card Slot,
USB, DB9, Bypass, Hardwire
Highlights
●
20kVA / 20,000VA / 18,000W
on-line double-conversion UPS;
0.9 power factor
●
200/208/220/230/240V 50/60Hz
output
●
Hot-swap power and battery
modules, N+1 fault tolerance at
loads up to 10kVA
●
Add optional WEBCARDLX with
latest version of PADM20 for
enhanced remote management
●
Front panel LEDs with detailed
LCD monitoring and control
screen
●
Expandable runtime with
optional external battery packs
●
Hardwire input (3 wire);
Hardwire output (3 wire)
MODEL NUMBER: SU20KRTHW
Package Includes
●
Two SU10000RT3UPM UPS
power modules
●
Two BP240V10RT3U battery
packs
●
SUPDMB20KHW PDU with
Bypass switch
●
4-post rackmount installation
rails
●
USB, DB9 & EPO cabling
Description
Tripp Lite SU20KRTHW 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers
complete power protection for critical server, network and telecommunications equipment in a 12U
rack/tower configuration. This system delivers complete N+1 redundancy when used at loads up to
10kVA, and non-redundant operation at loads between 10 and 20kVA. Fault-tolerant auto-bypass
prevents unexpected service interruptions during UPS overload or internal fault conditions. Included
parallel PDU with manual bypass switching enables hot-swappable replacement of all major UPS system
components in both N+1 and combined operating modes. Enhanced availability, fault tolerance and
simple hot-swap replacement options make this UPS ideal for advanced networking applications in data
centers, computer rooms, network closets and rugged industrial locations.
Features
●
Tripp Lite SU20KRTHW 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in 12U
total rack/tower configuration
●
Unique configuration offers 20kVA non-redundant operation and automatic N+1 redundancy at load
levels of 10kVA and under
●
Included Parallel PDU with manual bypass switch enables hot-swap replacement power modules at any
supported load level
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Hardwire input (3 wire) and hardwire output (3 wire) connections
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Supports North American (L1,L2,G) 208/240v hardwire input / output, plus International 230/220/240v
(L,N,PE) hardwire input / output
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Optional SU6000XFMR2U transformer offers 120v output in North American 208/240V (L1,L2,G) input
configurations
●
Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal
●
Supports 50/60Hz operation for worldwide frequency compatibility
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Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX,
SNMPWEBCARD, MODBUSCARD and RELAYIOCARD (NOTE: Applications utilizing any supported
network management card option, require the installation of two of the same model network card –
install one card per included UPS power module)
●
Optional WEBCARDLX (sold separately) with the latest version of PowerAlert Device Manager firmware
(PADM20) provides enhanced remote management capabilities
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PADM20 and PowerAlert Element Manager (PAEM) form a powerful tool for expanding maintenance
functions in large installations, including firmware update checks and backup and restoration of device
configurations
●
Expandable runtime with optional external battery packs
●
Some external battery configurations require the use of Tripp Lite's External Battery Configuration
Software (see manual)
●
Battery independent restart ensures automatic UPS power-up after lengthy power outages, even with
expired batteries
●
Intelligent battery management system with temperature-compensated charging extends battery life
●
USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert
software, available via FREE download from tripplite.eaton.com/products/power-alert
●
Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (4 required)
●
Optional 2-9USTAND supports upright tower placement (2 required)
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Supports Emergency Power Off (EPO) via built-in interface
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Front panel LEDs and LCD readout with scroll controls
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LED / LCD display panel rotates for viewing in rackmount or tower configurations
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External battery packs are field replaceable and hot swappable
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Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
Specifications
OVERVIEW
UPC Code
037332158291
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
112.2A (200V), 108A (208V), 102A (220V), 97.6A (230V), 93.6A (240V)
Nominal Input Voltage(s) Supported
200V AC; 208V AC; 220V AC; 230V AC; 240V AC
UPS Input Connection Type
Hardwire
UPS Input Connection Description
Supports North American 208/240V input (L1,L2,G) and International 230/220/240V (L,N,PE) input wiring
Recommended Electrical Service
120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G)
OUTPUT
Output Capacity (VA)
20000
Output Capacity (kVA)
20
Output Capacity (Watts)
18000
Output Capacity (kW)
18
Output Capacity Details
Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30
seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power;
Double conversion mode is automatically restored as load levels are reduced to 95% or less
Power Factor
0,9
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Crest Factor
3:1
Nominal Voltage Details
Voltage selection via front panel LCD interface
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to
50Hz or 50Hz to 60Hz (no de-rating)
Output Voltage Regulation (Line
Mode)
+/- 2%
Output Voltage Regulation (Battery
Mode)
+/- 2%
Output Receptacle Details
Supports North American 208/240V* output (L1,L2,G) and International 230/220/240V (L,N,PE) hardwire output;
*For 120V output with 208/240V (L1,L2,G) input wiring, use optional SU6000XFMR2U transformer
Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
200V; 208V; 220V; 230V; 240V
Output Receptacles
Hardwire
Individually Controllable Load Banks
No
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
4.3 min. (18kW)
Runtime Half Load (min.)
12.5 min. (9000W)
Expandable Runtime
Yes
Expandable Runtime Description
For best results, add external batteries in multiples of two so that both included 10kVA power modules have an
equal number and type of connected battery packs
External Battery Pack Compatibility
BP240V10RT3U ; BP240V787C-1PH
DC System Voltage (VDC)
240
Battery Recharge Rate (Included
Batteries)
Less than 6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable external battery packs
VOLTAGE REGULATION
Voltage Regulation Description
2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction
Corrects overvoltages up to 300V
Undervoltage Correction
Corrects undervoltages as low as 100V
USER INTERFACE, ALERTS & CONTROLS
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Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options;
LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN,
ITALIAN, SPANISH and PORTUGUESE (see manual)
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and
execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module
replacement
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers
additional information and control options
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
2565
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
12U
Cooling Method
Fans
Included Battery Pack Dimensions
(hwd / in.)
5.25 x 17.5 x 25
Included Battery Pack Weight (lbs.)
158.7
Included Battery Pack Weight (kg)
71.99
Included Mounting Accessory
Description
4 sets of adjustable 4 post rack rails included (one for each included 3U module)
Installation Form Factors Supported
with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported
with Optional Accessories
2 post rackmount ( 2POSTRMKITHD ); Tower
( 2-9USTAND )
Maximum Device Depth (cm)
82.55
Maximum Device Depth (in.)
32.5
Maximum Device Depth (mm)
826
Minimum Required Rack Depth (cm)
96.52
Minimum Required Rack Depth
(inches)
38
Optional Mounting Accessory Notes
Qty 4 2POSTRMKITHD required; Qty 2 2-9USTAND required
Primary UPS Depth (mm)
656
Primary UPS Height (mm)
131
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Primary UPS Width (mm)
445
Shipping Dimensions (hwd / in.)
31.00 x 40.00 x 51.00
Shipping Dimensions (hwd / cm)
78.74 x 101.60 x 129.54
Shipping Weight (lbs.)
601.00
Shipping Weight (kg)
272.61
Unit Dimension Details
Includes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs and SUPDMB20KHW parallel
bypass PDU; Listed weights and dimensions for UPS/Power module and Included battery pack each refer to a single
unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU
installed
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, cm)
13.06 x 44.45 x 65.58
UPS Power Module Dimensions
(hwd, in.)
5.14 x 17.5 x 25.82
UPS Power Module Weight (kg)
20.00
UPS Power Module Weight (lbs.)
44.1
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
6830
Battery Mode BTU / Hr. (Full Load)
9185
AC Mode Efficiency Rating (100%
Load)
90%
Operating Elevation (ft.)
0-3000m (0 to 10,000 ft.)
Audible Noise
60 dBA at front side 1 meter
Operating Elevation (m)
0-3000 m
COMMUNICATIONS
Network Management Cards
SNMPWEBCARD; TLNETCARD ; WEBCARDLX ; MODBUSCARD ; RELAYIOCARD
Network Monitoring Port Description
Applications utilizing any supported network management card option, require the installation of two of the same
model network card – install one card per included UPS power module; RELAYIOMINI installation requires removal
of panel containing USB ports on each included UPS power module
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
USB, DB9 serial and EPO cables included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
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Network Management Card
Description
Network management card optional
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery
Power (Setpoint)
100V
High Voltage Transfer to Battery
Power (Setpoint)
300V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot
swappable UPS power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50%
capacity; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero
transfer time
Green Energy-Saving Features
Support for daily startup and shutoff
STANDARDS & COMPLIANCE
Product Certifications
IEC 61000; CSA (Canada); UL 1778
Product Compliance
RoHS; CE (Europe); FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
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Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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