1000 Eaton Boulevard
Cleveland, OH 44122
United States
120V 2000VA 1600W Double-Conversion Smart
Online UPS - 5 Outlets, Card Slot, LCD, USB,
DB9, 1U Rack
Highlights
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Offers network-grade protection
against power failures and
voltage fluctuations
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Zero transfer time between online and battery modes for
uninterrupted operation
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NEMA 5-20P input and 5 NEMA
5-20R outlets arranged in 2
switched load banks
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Optional WEBCARDLXE
network interface required to
use Auto Probe feature
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ENERGY STAR-certified to
save electricity, lower costs, and
protect the environment
MODEL NUMBER: SU2000LCD1U
Applications
True on-line double-conversion UPS provides pure sine wave output to server and network equipment in
network closets and computer rooms.
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Deliver continuously regulated
sine wave output to missioncritical equipment
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Protect connected components
from dangerous surges, spikes
and line noise
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Keep equipment operational
through short power failures
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Allow time to save data and
safely shut down connected
components in case of a
prolonged blackout
Features
Double-Conversion UPS Protects Equipment Against Damage, Downtime and Data Loss
This 100/120/127V 50/60 Hz on-line double-conversion UPS system maintains perfect output by
converting AC input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-3%
voltage regulation in on-line and battery modes. Featuring 1600W capacity, 540 joules of surge
suppression, true on-line operation with pure sine wave output and zero transfer time between on-line and
battery modes, the SmartOnline® SU2000LCD1U provides the highest level of AC power protection and
battery backup for network equipment in your small- to medium-size data center or computer room.
Individually Controllable Load Banks Let You Access and Control Outlets Remotely
Five NEMA 5-20R outlets are split into two switchable load banks, allowing you to reboot select
components or shed loads remotely. This UPS is recommended for any application supported by in-rack
IT equipment, including servers, switches, phone systems, kiosks and high-end engineering and A/V
computer systems.
Reliable, Expandable Battery Backup Keeps You Operational Through Power Outages
The field-replaceable, hot-swappable internal battery provides 10 minutes of support at half load (800W)
and three minutes at full load (1600W), keeping protected equipment operational through power failures.
The intelligent battery management system with temperature-compensated charging extends battery life.
ENERGY STAR-Certified Economy Mode Helps You Save Money and Protect the Environment
By meeting strict EPA efficiency guidelines, this ENERGY STAR-certified UPS system helps you save
money and energy. A power-saving Economy mode setting option offers enhanced efficiency and reduced
BTU output when utility power is already high quality.
Set Output Frequency to Match That of Your Connected Equipment
Using the UPS in Frequency Conversion mode will correct or convert the incoming frequency of 50 Hz to
output 60 Hz (and vice versa).
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
The front-panel LCD features eight selectable screens of UPS data (including load, voltage and battery
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Package Includes
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SU2000LCD1U SmartOnline
Double-Conversion UPS
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USB cable
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RS-232 cable
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Rack-mounting hardware
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Owner’s manual
1000 Eaton Boulevard
Cleveland, OH 44122
United States
data) and multiple screens of configuration and setup options. LEDs indicate AC output availability and
fault status. On-screen operational diagram offers an easy-to-grasp visual representation of on-line,
battery and ECO/Bypass modes.
Advanced Communications Ports Allow for Automatic Shutdowns
RS-232 and HID-compliant USB ports connect to a computer running free downloadable PowerAlert®
software to enable safe unattended system shutdown in case of a prolonged power failure. Wireable ports
enable EPO (Emergency Power Off) and ROO (Remote Off/On) operation for UPS emergency and daily
operation preferences. RS-232 and USB cables are included.
Optional WEBCARDLXE Network Interface Offers 24/7 Remote Access
The SU2000LCD1U includes a slot for an optional HTML5-based WEBCARDLXE (sold separately) that
enables full remote access for site power and UPS status monitoring, configuration, control and email
notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for
optimum communication with an Ethernet network. Automated alerts help prevent accidental overloads,
power loss and downtime.
Auto Probe Allows Autonomous UPS Management
WEBCARDLXE allows use of IP-based Auto Probe feature, which ensures continuous network uptime by
communicating with other network devices. If communication is lost, Auto Probe autonomously performs
one or more user-configurable actions, including email notifications, which help you return the network
devices to an operational state.
Requires Only One Rack Space in a 4-Post Rack
Hardware is included for mounting the SU2000LCD1U in just 1U of space in an EIA-standard 19-inch 4post rack enclosure or open frame rack to allow for more variety and spacing of equipment. The six-foot
(1.8-meter) power cord with NEMA 5-20P plug connects to a compatible AC outlet.
Specifications
OVERVIEW
UPC Code
037332238146
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
15.9A (100V); 14.7A (120V); 13.9A (127V)
Nominal Input Voltage(s) Supported
100V AC; 120V AC; 127V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-20P
Input Circuit Breakers
20A
UPS Input Cord Length (ft.)
6
UPS Input Cord Length (m)
1.8
Recommended Electrical Service
20A 120V
OUTPUT
Output Capacity (VA)
2000
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Output Capacity (kVA)
2
Output Capacity (Watts)
1600
Output Capacity (kW)
1.6
Output Capacity Details
ON LINE MODE: Maximum output capacity is reduced to 1440 watts at 100V nominal; FREQUENCY REGULATION
/ CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V
960 watts / 100V 864 watts)
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 106-115% load for 1 minute;
116-130% load for 12 seconds; 131-149% for 2 seconds and >150% load for 0 seconds before switching to
BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input
voltage or frequency are OUTSIDE bypass limits)
Power Factor
0.8
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output
matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds
+/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz.
FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency
input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY
MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line
Mode)
+/- 3%
Output Voltage Regulation
(Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery
Mode)
+/- 3%
Load Management Receptacles
Two switchable NEMA 5-20R outlet banks (Bank 1: 2 outlets / Bank 2: 3 outlets)
Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
100V; 120V; 127V
Output Receptacles
(5) 5-15/20R
Individually Controllable Load Banks
Yes
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
3 min. (1600W)
Runtime Half Load (min.)
10 min. (800W)
Expandable Runtime
No
DC System Voltage (VDC)
48
Battery Recharge Rate (Included
Batteries)
Less than 8 hours recharge to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable batteries
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning maintains 3% output voltage regulation during brownouts and
overvoltages
Overvoltage Correction
Corrects overvoltages to 150V
Undervoltage Correction
Corrects undervoltages to 50V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data,
plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see
manual)
Switches
2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select
options enable LCD status viewing and configuration options
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch
Audible Alarm
Audible alarm indicates UPS startup, power-failure, low-battery, overload and UPS fault conditions
LED Indicators
Two front panel LEDs indicate AC Output status (green) and Shutdown / Fault condition (red)
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
540
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
1U
Cooling Method
Fan
Included Mounting Accessory
Description
Includes 4 post rackmount installation accessories; Included mounting brackets support front-to-rear rail distances of
635 to 914mm
Installation Form Factors Supported
with Included Accessories
4 post 19 inch rackmount
Minimum Required Rack Depth (cm)
78.74
Minimum Required Rack Depth
(inches)
31
Minimum Required Rack Depth
without External Battery Pack (cm)
79
Minimum Required Rack Depth
without External Battery Pack (in.)
30.95
Primary UPS Depth (mm)
710
Primary UPS Height (mm)
44
Primary UPS Width (mm)
440
Shipping Dimensions (hwd / in.)
6.10 x 22.83 x 32.68
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Shipping Weight (kg)
24.00
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, in.)
1.73 x 17.32 x 27.950
UPS Power Module Weight (kg)
22.00
UPS Power Module Weight (lbs.)
48.5
Unit Dimensions (hwd / in.)
1.730 x 17.320 x 27.950
Unit Weight (lbs.)
48.500
Unit Weight (kg)
22.00
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
5% to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
606.5
AC Economy Mode BTU / Hr. (Full
Load)
111.4
AC Mode Efficiency Rating (100%
Load)
90%
AC Economy Mode Efficiency Rating
(100% Load)
98%
Online Mode Heat Dissipation
(BTU/Hr) @ Full Load
606
Battery Mode Heat Dissipation
(BTU/Hr) @ Full Load
888
Audible Noise
65 dBA at 1m front side
Operating Elevation (m)
Up to 3000m
COMMUNICATIONS
Network Management Cards
WEBCARDLXE
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; EPO (emergency power off); RS-232; Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
Zero (0 milliseconds) in double-conversion mode; 4-7 milliseconds (AC to DC) / 4 milliseconds (DC to AC) economy
mode
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Low Voltage Transfer to Battery
Power (Setpoint)
50
High Voltage Transfer to Battery
Power (Setpoint)
150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer
time; Auto Probe Monitoring (requires WEBCARDLXE)
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
Grounding Details
Includes back panel grounding lug
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
© 2023 Eaton. All Rights Reserved.
Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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