1000 Eaton Boulevard
Cleveland, OH 44122
United States
120V 2000VA 1.8kW Double-Conversion UPS - 7
Outlets, Extended Run, Card Slot, LCD, USB,
DB9, 2U
Highlights
●
Offers network-grade protection
against power failures and
voltage fluctuations
●
Zero transfer time between online and battery modes for
uninterrupted operation
●
Optional external battery packs
provide additional runtime for
applications requiring it
●
Optional WEBCARDLX network
interface required to use Auto
Probe feature
●
ENERGY STAR-certified to
save electricity, lower costs, and
protect the environment
MODEL NUMBER: SU2000RTXLCD2U
Applications
On-line double-conversion UPS provides pure sine wave AC output to server and network equipment in
data centers and computer rooms.
●
Deliver perfectly regulated sine
wave output to mission-critical
equipment
●
Protect connected components
from dangerous surges, spikes
and line noise
●
Keep equipment operational
through power failures
●
Allow time to save data and
safely shut down components in
case of a prolonged blackout
Features
Double-Conversion UPS Protects Equipment against Damage, Downtime and Data LossThis
100/110/120/127V 50/60 Hz UPS system with IGBT technology maintains perfect output by converting AC
input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-2% voltage regulation in
online and battery modes. Featuring an 1800W capacity, high 0.9 power factor, 570 joules of surge
suppression, true on-line operation with pure sine wave output and zero transfer time to battery mode in
on-line double-conversion mode, the SmartOnline® SU2000RTXLCD2U double-conversion UPS provides
the highest level of AC power protection and battery backup for critical network closet, computer room and
data center equipment.
Individually Controllable Load Banks Let You Access and Control Outlets RemotelySix NEMA 515/20R outlets are split evenly into two switchable three-outlet load banks, allowing you to reboot select
components or shed loads remotely. In addition to those six outlets, this UPS provides one unswitched
NEMA L5-20R outlet for powering a critical component or in-rack PDU.
Reliable, Expandable Battery Backup Keeps You Operational Through Power OutagesThe fieldreplaceable, hot-swappable internal battery provides 13.3 minutes of support at half load (900W) and 4.3
minutes at full load (1800W), keeping protected equipment operational through power failures. For
mission-critical applications demanding scalable extended runtime, the UPS supports external battery
packs, such as Tripp Lite's BP48V27-2US (sold separately). The intelligent battery management system
with temperature-compensated charging extends battery life.
ENERGY STAR-Certified Economy Mode Helps You Save Money and Protect the EnvironmentBy
meeting strict EPA efficiency guidelines, this ENERGY STAR-certified UPS system helps you save money
and energy. A power-saving Economy mode setting option offers enhanced efficiency and reduced BTU
output when utility power is already high quality.
Set Output Frequency to Match That of Your Connected EquipmentUsing the UPS in Frequency
Conversion mode will correct or convert the incoming frequency of 50 Hz to output 60 Hz (and vice versa).
Intuitive Front-Panel Interface for Convenient UPS Operation and MonitoringThe front-panel LCD
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Package Includes
●
SU2000RTXLCD2U
SmartOnline Double-Conversion
UPS
●
USB cable
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RS-232 cable
●
EPO cable
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4-post rack-mounting hardware
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Owner’s manual
1000 Eaton Boulevard
Cleveland, OH 44122
United States
features nine selectable screens of UPS data (including load, voltage and battery data) and 16 screens of
configuration and setup options. LEDs indicate line power availability, AC to DC conversion, battery mode
operation, inverter mode, ECO mode operation, bypass mode operation and AC output status.
Advanced Communications Ports Allow for Automatic Saves and ShutdownsRS-232 and HIDcompliant USB ports connect to a computer running Tripp Lite's free downloadable PowerAlert® software
to enable safe unattended file saves and system shutdown in case of a prolonged power failure. An EPO
port connects the UPS to a contact closure switch to enable emergency inverter shutdown. Cables are
included.
Optional WEBCARDLX Network Interface Offers 24/7 AccessThe SU2000RTXLCD2U includes a slot
for an optional Java-free HTML5-based WEBCARDLX (sold separately) that enables full remote access
for site power and UPS status monitoring, configuration, control and email notifications via secure web
browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an
Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime.
WEBCARDLX 15.5.2 or later is required to use the Auto Probe feature, which can prevent costly service
calls by automatically rebooting non-responsive network devices.
Versatile Installation OptionsHardware is included for mounting the UPS system in 2U of space in an
EIA-standard 19-inch 4-post rack. Use the optional 2POSTRMKITWM (sold separately) for 2-post rack
mounting or the optional 2-9USTAND (sold separately) for mounting in an upright tower position. The 10ft. (3.05 m) power cord with NEMA 5-20P plug connects to any compatible AC outlet.
Specifications
OVERVIEW
UPC Code
037332248534
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
16A
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 115V AC; 120V AC; 127V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-20P
Input Circuit Breakers
30A
UPS Input Cord Length (ft.)
10
UPS Input Cord Length (m)
3.1
Recommended Electrical Service
20A 120V
Total Harmonic Distortion
0.03
OUTPUT
Output Capacity (VA)
2000
Output Capacity (kVA)
2
Output Capacity (Watts)
1800
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Output Capacity (kW)
1.8
Output Capacity Details
17.3A (100V), 18.3A (110V), 17.2A (115V), 17A (120V), 17.6A (127V). ON LINE MODE: Maximum output capacity is
reduced to 1620 watts at 115V nominal and 1440 watts at 100V nominal; FREQUENCY REGULATION /
CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V
1260 watts / 115V 1134 watts / 110V 1071 watts / 100V 1008 watts) OVERLOAD CAPACITY: Supports inverter
operation up to 105% load continuously, 125% load for 3 minutes; 150% load for 30 seconds and >150% load for 0.5
seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or
SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V sinusoidal in line mode and 120V sinusoidal in battery mode
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output
matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds
+/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz.
FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency
input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY
MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line
Mode)
+/- 2%
Output Voltage Regulation
(Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery
Mode)
+/- 3%
Load Management Receptacles
Two switchable three-outlet 5-15/20R load banks
Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
100V; 110V; 115V; 120V; 127V
Output Receptacles
(6) 5-15/20R; (1) L5-20R
Individually Controllable Load Banks
Yes
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
4.3 min. (1800W)
Runtime Half Load (min.)
12.3 min. (900W)
Expandable Runtime
Yes
Expandable Runtime Description
Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software, see
manual for details
External Battery Pack Compatibility
BP48V24-2U (limit 1); BP48V60RT-3U (multi-pack compatible); BP48V272US (multi-pack compatible)
DC System Voltage (VDC)
48
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Battery Recharge Rate (Included
Batteries)
Less than 3 hours recharge to 90% (typical, full load discharge)
Battery Access
Front panel battery access
Internal UPS Replacement Battery
Cartridge
RBC94-2U
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning maintains 2% output voltage regulation during brownouts and
overvoltages. Input voltage range of 100 to 150
Overvoltage Correction
Corrects overvoltages to 150V (0-100% load)
Undervoltage Correction
Corrects undervoltages to 100V at full load (90V at 100V nominal)
Severe Undervoltage Correction
Corrects brownouts to 70V (70% load) & 55V (33% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data,
plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select
options enable LCD status viewing and configuration options
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option
available
Audible Alarm
Audible alarm indicates UPS startup, power-failure, low-battery, overload, UPS fault and remote shutdown
conditions
LED Indicators
7 front panel LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, eco
mode operation, bypass mode operation and AC output status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
570
UPS AC Suppression Response
Time
Instantaneous
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Cooling Method
Fan
Included Mounting Accessory
Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to
914mm)
Installation Form Factors Supported
with Included Accessories
4 post 19 inch rackmount
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Installation Form Factors Supported
with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail
rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 29USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (cm)
55.88
Minimum Required Rack Depth
(inches)
22
Minimum Required Rack Depth with
External Battery Pack (cm)
66
Minimum Required Rack Depth with
External Battery Pack (in.)
26
Minimum Required Rack Depth
without External Battery Pack (cm)
61
Minimum Required Rack Depth
without External Battery Pack (in.)
24
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation;
4POSTRAILKITWM enables installation in 4-post short-depth
racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post
racks using front vertical rails only, without rear support
Primary UPS Depth (mm)
483
Primary UPS Height (mm)
89
Primary UPS Width (mm)
445
Shipping Dimensions (hwd / in.)
9.10 x 23.20 x 19.30
Shipping Weight (kg)
27.22
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, in.)
3.5 x 17.5 x 19
UPS Power Module Weight (kg)
22.00
UPS Power Module Weight (lbs.)
48.5
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
684
AC Economy Mode BTU / Hr. (Full
Load)
392
AC Economy Mode Efficiency Rating
(100% Load)
94%
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1000 Eaton Boulevard
Cleveland, OH 44122
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Battery Mode Heat Dissipation
(BTU/Hr) @ Full Load
1087
Operating Elevation (ft.)
3,000 m above the sea level
Audible Noise
57 dBA at 1m front side
Operating Elevation (m)
Up to 3000m
COMMUNICATIONS
Network Management Cards
WEBCARDLX; MODBUSCARD ; RELAYIOCARD ;
SNMPWEBCARD
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure
communications
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card
Description
Network management card optional
Communications Interface
USB (HID enabled); DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time
Zero (0 milliseconds) in double-conversion mode; 4 milliseconds economy mode
Low Voltage Transfer to Battery
Power (Setpoint)
100V at full load (90V full load at 100V nominal setting); 70V at 70% load; 55V at 33% load
High Voltage Transfer to Battery
Power (Setpoint)
150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup;
Hot swappable batteries; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise
protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy
mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
© 2023 Eaton. All Rights Reserved.
Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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