LTE CELLULAR
EXTENDER FOR
BUSINESS CONTINUITY
Manage this device with
Digi Remote Manager
DIGI EX12
Avoid network outages with primary or backup LTE connectivity; integrate seamlessly with
existing infrastructure
Digi EX12 LTE cellular extender is an affordable, scalable
failover solution that enables you to retrofit your infrastructure
for cellular network access. With a carrier-certified, embedded
LTE Cat 4 cellular modem, equipped with dual SIM slots, Digi
EX12 provides uninterrupted primary or backup connectivity.
It protects against downtime by automatically switching
to a secondary cellular carrier should the primary SIM lose
Internet access. This compact, high-performance device is
also compatible with any dual-WAN networking appliance and
helps you achieve reliable connectivity at any location using
your existing equipment.
for POS systems, ATMs, mobile kiosks, digital signage
and more. Deployments are streamlined with installation
accessories including mounting hardware, a disposable
battery pack for site survey and a passive PoE injector for
optimizing placement for the best cellular reception.
Digi EX12 can be securely monitored and managed with Digi
Remote Manager®, a cloud-based solution that facilitates
setup, mass configuration and support for Digi and thirdparty devices. Digi Remote Manager lets you evaluate, update
and configure your Digi enterprise routers and gateways —
and the health of your network — at scale, after deployment.
Couple the Digi EX12 with a dedicated wireline ISP connection
to maximize uptime and ensure reliable network availability
FEATURES AND BENEFITS
APPLICATION EXAMPLE
– Redundant connectivity with dual SIMs and Digi SureLink™
INTERNET
– Optimized connectivity to any Ethernet device
– Built-in Digi TrustFence® for device security, device identity
and data privacy
– Site survey battery pack to identify the best location for
optimum cellular reception
LTE
BACK OFFICE
OR IN STORE
– Remote mounting kit for quick, easy installation
– Automatic cellular carrier detection and switching with
Carrier Smart Select™
BROADBAND MODEM
(Cable/DSL ISP)
POS TERMINAL
– Digi Remote Manager software for easy setup, mass
configuration and management
DUAL-WAN
CONNECTIVITY
+
POWER OVER
ETHERNET
RELATED PRODUCTS
Digi EX15
Digi 6330-MX
SERIAL OOB
Digi 6310-DX
Accessories
Digi Remote
Manager
PRIVATE LAN
POOR CELLULAR RECEPTION
DIGI EX12
GUEST WI-FI
GOOD CELLULAR RECEPTION
SPECIFICATIONS
DIGI® EX12
CELLULAR CONNECTIVITY
EX12-R004-OUS
LTE: B2, B4, B5, B12, B13, B14, B66, B71; 3G: B2, B4, B5; Transfer rate (max): 150 Mbps down, 50 Mbps up
CONNECTORS
(2) 50 Ω SMA (center pin: female)
SIM SLOTS
(2) Mini-SIM (2FF); software selectable and hardware switchable
SOFTWARE AND MANAGEMENT
REMOTE MANAGEMENT
Digi Remote Manager; SNMP v1/v2c/v3 (user installed/managed)
LOCAL MANAGEMENT
RIP, RIPng, OSPFv2, OSPFv3, BGP, Babel, IS-IS
MANAGEMENT/
TROUBLESHOOTING TOOLS
FTP client, SCP; protocol analyzer with PCAP for Wireshark; event logging with Syslog and SMTP client; NTP/SNTP
MEMORY
256 MB RAM, 512 MB flash
ETHERNET
PORTS
(2) RJ-45; 10/100 Mbps (auto-sensing)
SERIAL
PORTS
(1) RS-232 (RJ-45)
PHYSICAL
DIMENSIONS (L x W x H)
127 mm x 127 mm x 25 mm (5.0 in x 5.0 in x 1.0 in)
WEIGHT
0.24 kg (8.25 oz)
STATUS LEDs
LAN (link = solid, flashing = act), WAN (link = solid, flashing = act), LTE, 5 signal
ENCLOSURE
Plastic
POWER REQUIREMENTS
POWER INPUT
18 VDC 1 A
OTHER
Remote mounting kit: temporary battery, passive PoE injector, mounting bracket and accessories
ENVIRONMENTAL
OPERATING TEMPERATURE
0° C to 40° C (32° F to 104° F)
RELATIVE HUMIDITY
5% to 95% (non-condensing)
APPROVALS
CELLULAR
PTCRB; US: AT&T, Verizon, Canada
EMISSIONS / IMMUNITY
FCC Part 15, Subpart B, Class A; CE, RCM; CAN ICES-3(B)/NMB-3(B)
WARRANTY
PRODUCT WARRANTY
3-year
PRODUCT IMAGES
DIGI EX12 TOP
DIGI EX12 LEFT SIDE
Main
AUX/SMA
DIGI EX12 RIGHT SIDE
25 mm
127 mm
127 mm
SIM
Erase
LAN WAN
Serial Power
/PoE
input
18 V
DIGI.COM
DIGI REMOTE MANAGER®
CAPABILITIES
– Centralized management of remote devices over 3G/4G/LTE
– Define standard configurations and automatically monitor individual devices
for PCI security compliance
– Get alerts and create reports on performance statistics, including connection
history, signal quality, latency, data usage and packet loss
– No servers or applications to operate and maintain
– Perform tasks across your entire device network in minutes
– Edit configurations and update firmware for individual devices or groups
– Monitor the status and location of remote devices via a web browser
– Activate or deactivate cellular lines and monitor data to ensure you never
incur overage charges
INFRASTRUCTURE
SECURITY
– Hosted in a commercial-grade SAS 70-certified environment
– Certified SSAE-16 facilities
– Superior availability, operating to 99.9% or greater
– Over 175 security controls in place to protect your data
– Open APIs available to support application development
– Enables compliance with security frameworks like PCI, HIPAA, NIST
– Earned SkyHigh’s Cloud Trust Program highest rating of Enterprise-Ready
PART NUMBERS
EX12-R004-OUS
PART NUMBERS
DIGI EX12
Digi EX12: 2-port 10/100; RJ-45, RS-232; US and Canada, LTE / HSPA+ Cat 4; Cellular certifications: PTCRB, AT&T, Verizon, Canada
ACCESSORIES
450069
18 V PSU power supply with barrel jack connector (replacement)
500170
10/100 base-T passive PoE adapter, green (replacement)
440084
4 meter flat Cat 6 Ethernet cable, white (replacement)
440091
0.5 meter flat Cat 6 Ethernet cable, white (replacement)
560083
Temporary site survey battery pack, 9 V with 152.4 mm power lead, 2.1 mm barrel connector (replacement)
FOR MORE INFORMATION
PLEASE VISIT DIGI.COM
DIGI SERVICE AND SUPPORT / You can purchase with confidence knowing that Digi
is always available to serve you with expert technical support and our industry
leading warranty. For detailed information visit www.digi.com/support.
© 1996-2019 Digi International Inc. All rights reserved.
All trademarks are the property of their respective owners.
91004393
A2/220
DIGI INTERNATIONAL WORLDWIDE HQ
877-912-3444 / 952-912-3444 / www.digi.com
DIGI INTERNATIONAL SINGAPORE
+65-6213-5380
DIGI INTERNATIONAL GERMANY
+49-89-540-428-0
DIGI INTERNATIONAL CHINA
+86-21-50492199 / www.digi.com.cn
DIGI INTERNATIONAL JAPAN
+81-3-5428-0261 / www.digi-intl.co.jp