LTE CELLULAR
EXTENDER FOR
BUSINESS CONTINUITY
Manage this device with
Digi Remote Manager
DIGI EX12
Avoid network outages with primary or backup LTE connectivity; integrate seamlessly with
existing infrastructure
The Digi EX12 LTE cellular extender is an affordable, scalable
failover solution that enables you to retrofit your infrastructure
for cellular network access. With a carrier-certified, embedded
LTE Cat 4 cellular modem, equipped with dual SIM slots, Digi
EX12 provides uninterrupted primary or backup connectivity.
It protects against downtime by automatically switching
to a secondary cellular carrier should the primary SIM lose
Internet access. This compact, high-performance device is
also compatible with any dual-WAN networking appliance and
helps you achieve reliable connectivity at any location using
your existing equipment.
Couple the Digi EX12 with a dedicated wireline ISP connection
to maximize uptime and ensure reliable network availability
FEATURES AND BENEFITS
for POS systems, ATMs, mobile kiosks, digital signage
and more. Deployments are streamlined with installation
accessories including an optional Remote Mounting Kit
with a disposable battery pack for site survey, mounting
bracket and a passive Power-over-Ethernet (PoE) injector for
optimizing placement for the best cellular reception.
Digi EX12 can be securely monitored and managed with Digi
Remote Manager®, a cloud-based solution that facilitates
setup, mass configuration, maintenance and support for
hundreds or even thousands of remote Digi® devices. Digi
Remote Manager lets you evaluate, update and configure
your Digi products — and the health of your network — at
scale after deployment.
APPLICATION EXAMPLE
– Redundant cellular connectivity with dual SIMs and
Digi SureLink®
INTERNET
– Digi TrustFence® for built-in device security, secure
encrypted connections, ongoing monitoring and support
– Optional Remote Mounting Kit with bracket, accessories,
passive PoE injector and site survey battery pack to identify
the best location for optimum cellular reception
– Automatic cellular carrier detection and switching with
Carrier Smart Select™
– Digi Remote Manager software for easy setup, mass
configuration and management
LTE
BACK OFFICE
OR IN STORE
BROADBAND MODEM
(Cable/DSL ISP)
POS TERMINAL
DUAL-WAN
CONNECTIVITY
+
POWER OVER
ETHERNET
RELATED PRODUCTS
Digi EX15
Digi 6330-MX
SERIAL OOB
Digi 6310-DX
Accessories
Digi Remote
Manager
DIGI EX12
PRIVATE LAN
POOR CELLULAR RECEPTION
GOOD CELLULAR RECEPTION
SPECIFICATIONS
DIGI® EX12
CELLULAR CONNECTIVITY
CELLULAR
LTE: B2, B4, B5, B12, B13, B14, B66, B71; 3G: B2, B4, B5; Transfer rate (max): 150 Mbps down, 50 Mbps up
CONNECTORS
(2) 50 Ω SMA (center pin: female)
SIM SLOTS
(2) Mini-SIM (2FF); software selectable and hardware switchable
SOFTWARE AND MANAGEMENT
REMOTE MANAGEMENT
Digi Remote Manager®; SNMP v3 (user installed/managed), encrypted SMS
LOCAL MANAGEMENT
WebUI (HTTP/HTTS); CLI (SSH, serial port)
PROTOCOLS
RIP, RIPng, OSPFv2, OSPFv3, BGP, Babel, IS-IS
MANAGEMENT/
TROUBLESHOOTING TOOLS
FTP client, SCP; protocol analyzer with PCAP for Wireshark; event logging with syslog and SMTP client; NTP/SNTP
MEMORY
256 MB RAM, 512 MB flash
ETHERNET
PORTS
(2) RJ-45; 10/100 Mbps (auto-sensing)
SERIAL
PORTS
(1) RS-232 (RJ-45)
PHYSICAL
DIMENSIONS (L x W x H)
127 mm x 127 mm x 25 mm (5.0 in x 5.0 in x 1.0 in)
WEIGHT
0.24 kg (8.25 oz)
STATUS LEDs
LAN (link = solid, flashing = act), WAN (link = solid, flashing = act), LTE, 5 signal
ENCLOSURE
Plastic
POWER REQUIREMENTS
POWER INPUT
18 VDC 1 A
OTHER
Includes power supply, cables, antennas and optional Remote Mounting Kit: temporary battery, passive PoE injector, mounting bracket
and accessories (see part numbers for details); Note: only the Digi-supplied power supply and passive PoE injector are recommended for
use with Digi EX12
ENVIRONMENTAL
OPERATING TEMPERATURE
0° C to 40° C (32° F to 104° F)
RELATIVE HUMIDITY
5% to 95% (non-condensing)
APPROVALS
CELLULAR
Visit www.digi.com/resources/certifications for latest certifications
EMISSIONS / IMMUNITY
FCC Part 15, Subpart B, Class A; CE, RCM; CAN ICES-3(B)/NMB-3(B)
WARRANTY
PRODUCT WARRANTY
3-year
PRODUCT IMAGES
25 mm
DIGI EX12 RIGHT SIDE
DIGI EX12 LEFT SIDE
DIGI EX12 TOP
127 mm
Main
AUX/SMA
SIM
Erase
LAN WAN
Serial Power
/PoE
input
18 V
127 mm
DIGI.COM
DIGI REMOTE MANAGER®
CAPABILITIES
– Activate, monitor and diagnose your mission-critical devices from a single point
of command and control — on your desktop or mobile app
– Schedule key operations — including firmware updates and file management —
on a single device or on a group of devices, keeping your network functionality
up-to-date and maintaining compliance standards
– Manage edge devices out-of-band via console terminal access
– Keep tabs on device health and connectvity across device deployments of any size
– Create detailed reports and enable real-time alerts for specified conditions
– Integrate device data through open APIs to gain deeper insights and control
with third-party applications
– Report and alert on performance statistics, including connection history, signal
quality, latency, data usage and packet loss
INFRASTRUCTURE
Digi Remote Manager is the technology platform that brings
networks to the next level, allowing networks — and the people
who manage them — to work smarter. With Digi Remote Manager
you can transform a multitude of dispersed IoT devices into a
dynamic, intelligent network. Now you can easily deploy, monitor
and diagnose thousands of mission-critical devices from a single
point of command — on your desktop, tablet or phone. All the
while, its software-defined security diligently safeguards your
entire Digi ecosystem.
Learn more at www.digi.com/digi-remote-manager
– Hosted in a commercial-grade cloud server environment that meets SOC 1®, SOC 2®
and SOC 3® standards
– Superior availability, operating to 99.9% or greater
– Open APIs available to support application development
SECURITY
– More than 175 security controls in place to protect your data
– Member of the Center for Internet Security® (CIS®)
– Enables compliance with security frameworks like ISO27002, HIPAA, NIST and more
– Earned Skyhigh’s CloudTrust™ Program highest rating of Enterprise-Ready
PART NUMBERS
DIGI® EX12
EX12-R004-OUS
Digi EX12 with Remote Mounting Kit - 2-port 10/100; RJ-45, RS-232; US and Canada, LTE / HSPA+ Cat 4;
Includes antennas, power supply, site survey battery, PoE injector and mounting accessories
EX12-0004-OUS
Digi EX12 without Remote Mounting Kit - 2-port 10/100; RJ-45, RS-232; US and Canada, LTE / HSPA+ Cat 4;
Includes antennas and power supply
PART NUMBERS
ACCESSORIES
450069
18 V PSU power supply with barrel jack connector (replacement)
500170
10/100 base-T passive PoE adapter, green (replacement)
440084
4 meter flat Cat 6 Ethernet cable, white (replacement)
440091
0.5 meter flat Cat 6 Ethernet cable, white (replacement)
560083
Temporary site survey battery pack, 9 V with 152.4 mm power lead, 2.1 mm barrel connector (replacement)
DIGI SERVICE AND SUPPORT / You can purchase with confidence knowing that Digi
is always available to serve you with expert technical support and our industry
leading warranty. For detailed information visit www.digi.com/support.
© 1996-2020 Digi International Inc. All rights reserved.
All trademarks are the property of their respective owners.
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+65-6213-5380
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+49-89-540-428-0
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+86-21-50492199 / www.digi.com.cn
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+81-3-5428-0261 / www.digi-intl.co.jp