1000 Eaton Boulevard
Cleveland, OH 44122
United States
SmartOnline 208 & 120V 5kVA 3.5kW DoubleConversion UPS, 7U, Extended Run, Network
Card Slot, DB9 Serial
MODEL NUMBER: SU5000RT3U
Highlights
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5000VA / 5kVA / 3500W on-line
double-conversion UPS
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208/120V 60Hz output, high
efficiency economy mode option
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7U Rack/Tower compatible; Hotswappable batteries
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RS232 & EPO ports; slot for
network management card
options
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Front panel LEDs with detailed
LCD monitoring and control
screen
●
Expandable runtime with
optional external battery packs
●
NEMA L6-30P input (3 wire); L630R, L6-20R & 5-15/20R
outputs
Package Includes
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SU5000RT3UPM UPS Power
Module
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BP240V5RT2U Battery Pack
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SU5000XFMRT2U Step-down
Transformer
Tripp Lite 5kVA Smart Online Rack / Tower UPS. 5000VA online, double-conversion UPS for server,
●
DB9 and EPO Cabling
network and telecommunications equipment. Maintains battery-derived AC output during blackouts with
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4-post rackmount installation
accessories
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Instruction manual
Description
active, full-time power conditioning. Fault-tolerant auto-bypass prevents unexpected service interruptions
during overload or internal fault conditions. 3U power module, 2U transformer module and 2U battery pack
install in 7 rack spaces. Full-time sine wave output within 2% of selectable 208V and simultaneous 120V
AC. Corrects brownouts to 156V and overvoltages to 276V. Frequency regulation locks output power to
50/60Hz (+/-0.2%). Expandable runtime with optional rackmount external battery packs. Dual-conversion
UPS converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced
protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not
addressed by other UPS types. Highly efficient operation in optional economy mode setting, saving BTU
heat output and energy costs. Network-grade AC surge and noise suppression. Network management
interfaces include 2 DB9 ports and slot for network management card options. Supports simultaneous
detailed monitoring of equipment load levels, self-test data and utility power conditions via all 3 network
interfaces. PowerAlert UPS monitoring and auto shutdown software is available via free download. Front
panel LEDs and LCD readout with scroll controls support visual monitoring of all major UPS functions.
Audible alarm. Self test. 4-post rackmount accessories included; 2-9USTAND and 2POSTRMKITHD
accessories available. L6-30P plug-in connection; built-in output receptacles include two L6-30R, two L620R and twelve 5-15/20R. Power Distribution Unit (PDU) options supported. Field-replaceable, hotswappable external battery packs.
Features
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True online, double-conversion UPS provides pure, full-time sine wave AC output free of surges,
voltage fluctuations and line noise
●
5000VA/3500 watt output power capacity with dual high/low voltage output compatible with 200-240V
and 120V applications simultaneously
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
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3U power module, 2U transformer module and 2U battery pack installs in any 19 inch rack enclosure
using only 7 rack spaces
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Dual conversion UPS actively converts raw input from AC to DC, then back to perfect sine wave AC
output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-tosolve power problems not addressed by other UPS types
●
Provides perfectly regulated, sine wave output power free of line noise, transient surges and frequency
variation for the most efficient operation of critical servers, networking and telecommunications
equipment
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Accepts input voltages between 156 and 276, regulating output within 2% of 208 - plus 120V nominal
voltage
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Supports connected equipment during blackouts for 20/8 minutes at half/full load levels, runtime is
further expandable with optional external battery packs
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Intelligent battery management system extends battery life
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Network interfaces support simultaneous communications via 2 DB9 ports and slot for network
management card options
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Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX,
SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
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Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software,
available via FREE download from tripplite.eaton.com/products/power-alert
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Built-in Emergency Power Off (EPO) interface with cable
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Includes 17 built-in output receptacles (3 L6-30R w/one L6-30R used for transformer connection, 2 L620R, 12 NEMA 5-15/20R)
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L6-30P input plug-in connection
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Front panel LEDs and LCD readout with scroll button enables visual confirmation of all major UPS
functions and current site electrical conditions
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Front panel switches enable power on/off control, self-test and alarm cancel functions
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Included adjustable mounting rails support installation in 4 post 19 inch rack enclosures, optional
2POSTRMKITHD supports 2 post rackmount installation
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Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
Specifications
OVERVIEW
UPC Code
037332123534
UPS Type
On-Line
INPUT
Input Phase
Single-Phase
Rated input current (Maximum Load)
24A (208V)
Nominal Input Voltage(s) Supported
208V AC
UPS Input Connection Type
L6-30P
UPS Input Cord Length (ft.)
10
UPS Input Cord Length (m)
3.1
Recommended Electrical Service
30A 208V
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1000 Eaton Boulevard
Cleveland, OH 44122
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OUTPUT
Output Capacity (VA)
5000
Output Capacity (kVA)
5
Output Capacity (Watts)
3500
Output Capacity (kW)
3.5
Output Capacity Details
Supports up to 102% load continuously in double conversion mode, 102 to 125% for 1 minute, 126% to 150% for 30
seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power;
Double conversion mode is automatically restored as the overload is cleared
Power Factor
0.7
Crest Factor
3:1
Nominal Voltage Details
This configuration requires the Power Module be set to 208V output voltage; Included step-down transformer
supports 120V output
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Output frequency matches input nominal on startup
Output Voltage Regulation (Line
Mode)
+/- 2%
Output Voltage Regulation
(Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery
Mode)
+/- 2%
Output Circuit Breakers
20A breakers (x4) on transformer module protect 3 5-15/20R outlets each, 20A breaker on power module protects
L6-20R outlets, L6-30R outlets are unbreakered
Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery
Mode)
Pure Sine wave
Nominal Output Voltage(s)
Supported
120V; 208V
Output Receptacles
(12) 5-15/20R; (2) L6-20R; (2) L6-30R
Individually Controllable Load Banks
No
BATTERY
Runtime Full Load (min.)
8 min. (3500w)
Runtime Half Load (min.)
20 min. (1750w)
Expandable Runtime
Yes
External Battery Pack Compatibility
BP240V10RT3U ; BP240V557C-1PH; BP240V787C-1PH ; BP240V1037C-1PH; BP240V1407C-1PH
DC System Voltage (VDC)
240
Battery Recharge Rate (Included
Batteries)
Less than 6 hours from 10% to 80% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable batteries
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1000 Eaton Boulevard
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VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
Overvoltage Correction
2% output voltage regulation during overvoltages to 276
Undervoltage Correction
2% output voltage regulation during undervoltages to 130
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options;
LED/LCD panel rotates for viewing in rack/tower formats (see manual)
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and
execute scrolling LCD functions
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD
screen offers additional information and control options
ISOLATION
Output Isolation Transformer
120V 5-15/20R outlets include load isolation transfomer protection
SURGE / NOISE SUPPRESSION
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
7U
Cooling Method
Fan
Included Battery Pack Dimensions
(hwd / in.)
3.5 x 17.5 x 22.5
Included Battery Pack Weight (lbs.)
92
Included Battery Pack Weight (kg)
41.73
Included Mounting Accessory
Description
3 sets of adjustable 4 post rackmount installation rails included
Installation Form Factors Supported
with Optional Accessories
2 post rackmount ( 2POSTRMKITHD ); Tower
( 2-9USTAND )
Maximum Device Depth (cm)
66.04
Maximum Device Depth (in.)
26
Maximum Device Depth (mm)
660
Minimum Required Rack Depth (cm)
83.82
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1000 Eaton Boulevard
Cleveland, OH 44122
United States
Minimum Required Rack Depth
(inches)
33
Optional Mounting Accessory Notes
3 sets of 2POSTRMKITHD required for 2 post
rackmount installation of separate power module, transformer and battery pack
Primary UPS Depth (mm)
660
Primary UPS Height (mm)
132
Primary UPS Width (mm)
445
Shipping Dimensions (hwd / in.)
31.00 x 27.00 x 33.00
Shipping Dimensions (hwd / cm)
78.74 x 68.58 x 83.82
Shipping Weight (lbs.)
288.00
Shipping Weight (kg)
130.63
Stepdown Transformer Dimensions
(hwd / cm)
8.89 x 44.45 x 53.34
Stepdown Transformer Dimensions
(hwd / in.)
3.5 x 17.5 x 21
Stepdown Transformer Height (mm)
89
Stepdown Transformer Width (mm)
445
Stepdown Transformer Depth (mm)
533
Stepdown Transformer Weight (kg)
25.85
Stepdown Transformer Weight (lbs.)
57
Unit Dimension Details
Includes 3U UPS/power module, 2U stepdown transformer and 2U external battery pack
UPS Housing Material
Steel
UPS Power Module Dimensions
(hwd, cm)
13.21 x 44.45 x 66.04
UPS Power Module Dimensions
(hwd, in.)
5.2 x 17.5 x 26
UPS Power Module Weight (kg)
19.05
UPS Power Module Weight (lbs.)
42
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
1327
Battery Mode BTU / Hr. (Full Load)
1327
AC Mode Efficiency Rating (100%
Load)
90%
AC Economy Mode Efficiency Rating
(100% Load)
94%
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1000 Eaton Boulevard
Cleveland, OH 44122
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COMMUNICATIONS
Network Management Cards
SNMPWEBCARD; TLNETCARD ; WEBCARDLX ; MODBUSCARD ; RELAYIOCARD
Network Monitoring Port Description
RS232 and contact closure communications are located on two separate DB9 ports
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
https://tripplite.eaton.com/products/power-alert
Communications Cable
DB9 cable included
Communications Interface
DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery
Power (Setpoint)
156
High Voltage Transfer to Battery
Power (Setpoint)
276
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries
Green Energy-Saving Features
High efficiency economy mode operation; Schedulable daily hours of economy mode operation
WARRANTY & SUPPORT
Product Warranty Period
(Worldwide)
2-year limited warranty
Connected Equipment Insurance
(U.S., Canada & Puerto Rico)
$250,000 Ultimate Lifetime
Insurance
© 2023 Eaton. All Rights Reserved.
Eaton is a registered trademark. All other trademarks
are the property of their respective owners.
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